Healthy Hydrangea
The hydrangea I ordered was a gift for a friend who was thrilled. The plant arrived healthy and already had buds! Loved it!
By Ruth
Saturday, November 7, 2026 · Customer reviews of US businesses
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655 reviews
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Nature Hills Nursery is America's largest online plant nursery, family-owned and operated since 2001. We sell trees, shrubs, perennials, roses, fruit trees, and ornamental grasses, with more than 3,000 varieties to choose from, and we ship directly to gardeners across the United States.Every plant we sell is nursery-grade, grown to a size that's ready to establish in your landscape. Orders ship on a zone-matched schedule, so your plants arrive when it's safe to put them in the ground where you live. Our Plant Sentry™ system checks each order against state and federal agricultural regulations, which means you'll never receive a plant that can't legally or safely grow in your area.Our Growing & Glowing Guarantee covers every plant for 45 days after delivery. If something goes wrong, you choose the remedy: a replacement, store credit, or a full refund. Most nurseries offer replacements only.In 2025, Nature Hills came under new management and rebuilt how orders move from the nursery to your door. We now work with a smaller group of high-quality growing partners to reduce shipping errors, and we added a dedicated customer support team that answers by email and phone. If anything isn't right with your order, reach out and we'll help you resolve it.We also publish planting guides, care instructions, and buying advice written by people who grow plants for a living. Whether you're planting your first privacy hedge or adding to a mature garden, we'll help you plant with confidence.
Nature Hills Nursery (naturehills.com) has 655 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
655 approved reviews, newest moderated first
The hydrangea I ordered was a gift for a friend who was thrilled. The plant arrived healthy and already had buds! Loved it!
By Ruth
Plant arrived dead and customer service was incredibly rude.
By Sarah W.
Ordered 2 Sky Pencil Holly. Arrived as promised. Well protected in excellent packaging. Healthy plants, happily planted in my front flower bed. They’re terrific. Would order from them again w/no concerns!
By MARCIA K.
Been using this nursery for over 10 years now. Quality is fantastic. Customer service is untouchable! Highly recommend them.
By Darlene B.
The Dwarf Korean Lilac we ordered arrived in great shape. It is doing very well since planted too!!
By Fraun C.
Better than expected
By Bob C.
Plant arrived in good shape and is all ready blooming! Very pleased
By Terry
My plants arrived very quickly. The packaging was very sturdy and The plants were well protected. Instructions were easy to follow. They are in the ground and already growing! I was so happy that I bought more plants and had the same experience. Can’t wait to see them bloom next year!
By Crazy Corgi L.