Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
495 reviews
Natural RetreatsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Natural Retreats offers a distinguished selection of luxury properties in iconic destinations across the United States. Whether you’re looking to hit the slopes in Park City, mush through the forest by dogsled in Whitefish, or enjoy a week on the links in Palm Springs—we have the home for you. Each city has a dedicated local team that provides personalized service to help you and your loved ones make the most of your stay.
Natural Retreats (naturalretreats.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
495 approved reviews, newest moderated first
Great home and excellent location!
By Jason L.
Response from Natural Retreats· Sep 28, 2026
Hi, Jason. We are thrilled you loved your stay at Chair View Chalet and appreciate your review. We hope to welcome you back soon; thank you for choosing Natural Retreats!
The condo was beautiful, clean, quiet and well furnished, exceeding all expectations. The location is amazing, providing spectacular views, close and convenient access to the mountain activities, all while giving the feeling of privacy and solitude.
By Peter S.
Response from Natural Retreats· Sep 28, 2026
Hi, Peter. We are delighted you had a spectacular getaway and appreciate you taking the time to share your Natural Retreats experience. We hope to welcome you back for another relaxing retreat soon. Thank you for being our guests!
The house was in a wonderful location. The communication was fantastic and the home had everything we needed and more.
By jes P.
Response from Natural Retreats· Sep 10, 2026
Hi, Jes. Thank you for taking the time to share your experience with Natural Retreats. We are delighted that you found our team communicative and that you had everything you needed for an excellent getaway. We hope to have you as our guests again soon!
This house was such a great spot for our group of friends to get together and just have some fun. Our days were full of adventure off and on the lake...we played a round at the gorgeous Northstar course (3 mins away), swam in the cool waters of Tahoe, and poked around the shops in Truckee. But honestly, the evenings were the best part. We'd hang out on the deck, swapping stories, and cracking jokes. And the stars were incredible on the upper level! This place had everything we needed and felt super cozy. We're already trying to figure out how to make this an annual thing! Will return and book again with Natural Retreats!
By customer
Response from Natural Retreats· Aug 28, 2026
Hi! Thank you for your review. We are thrilled that you had a marvelous getaway and appreciate you taking the time to share your group's experience. Having you as our guests is an absolute pleasure, and we hope you and your friends can enjoy this stunning area with us again soon!
Everything was as advertised. The place was beautiful and the cleanest place I’ve ever stayed! Very close to the base lodge which was very convenient to get to the ski lift and summit. I would definitely recommend this place to anyone!
By Joni P.
Response from Natural Retreats· Aug 26, 2026
Hi Joni, Thank you for the wonderful review! We're delighted to hear that Pioneer Peak exceeded your expectations and that you found it exceptionally clean and beautifully maintained. It's also great to know that the convenient location near the base lodge made it easy to access the ski lifts and summit during your stay. We truly appreciate your recommendation and are thrilled that you enjoyed your time with us. Thank you for choosing Natural Retreats. We look forward to welcoming you back for another memorable mountain getaway in the future!
We stayed at the Fox Run house in Sun Valley Idaho. The house was well maintained. We did have a problem with the A/C, it was not working, the house was very warm, could not open windows as there were no screens. Sent a message on the second day, a management person came out on the third day, a Sunday and ‘did something’ and said if it was still a problem to let them know. Sent a message on Monday and they could not get a repairman out until Tuesday. They did drop off fans on Monday and we were told that the house was warm before our arrival, but nothing was done. The repairman did fix the problem but now it has been 5 days where the house was very warm, above 78 degrees, was very uncomfortable. They offered a credit for less than 1 nights fee. In dealing with them they denied that there was any problem with the A/C before our arrival, making us feel like liars. We have declined the refund as we do not feel it is enough for the 5 days of discomfort. Still waiting on a response.
By Dave G.
Response from Natural Retreats· Aug 26, 2026
Hello Dave, Thank you for your feedback. We’re pleased to hear that you found the Fox Run home well-maintained, but we are sorry that the air conditioning issue impacted your stay. We understand how frustrating and uncomfortable it must have been to experience elevated temperatures in the home for several days, particularly during a vacation. While we appreciate your acknowledgment of our team's efforts to respond, provide fans, and ultimately arrange for the repair, we recognize that the delay in fully resolving the issue fell short of the experience you expected and deserved. We also regret that you felt your concerns were not properly acknowledged during the resolution process. Clear communication and guest trust are extremely important to us, and we are sorry if our interactions left you feeling otherwise. Your feedback has been shared with our team for review as we continue working to improve both our response times and guest experience. We appreciate you bringing these concerns to our attention and thank you for staying with us.
Wonderful stay in the heart of Whitefish! We had an absolutely amazing time at this beautiful rental in Whitefish, MT. The unit was cozy, thoughtfully designed, and felt like a true home away from home. Everything we needed was right there—well-equipped and efficient, so we never had to worry about missing anything during our stay. The location was perfect. Being able to walk into town made exploring so easy and enjoyable—no hassle, just pure convenience. Having a dedicated parking space was a huge plus too; it took all the stress out of finding a spot and made coming and going effortless. We couldn’t have asked for a better base for our trip. Highly recommend this place to anyone looking for a comfortable, convenient, and charming stay in Whitefish!
By Dr. Tom W.
Response from Natural Retreats· Aug 4, 2026
Hi, Dr. Walsh. We are delighted that you felt right at home while at Bliss Retreat and that this property had everything you needed during your Whitefish getaway. Thank you for your recommendation. We hope you can enjoy this beautiful area with us again soon!
Not sure what this company is doing but I was left under impression they're trying to scheme people. Posting a good price property on VRBO, once the property booked and travel arrangments are done, they notify you they can't accomodate you suggesting "discounted" options outside of VRBO. Seems very shady
By P.S.
Response from Natural Retreats· Aug 4, 2026
Hello. Thank you for taking the time to share your experience. We are sorry to hear that the property you had originally booked on VRBO became unavailable, and that the process of providing an alternative accommodation through our rental program or issuing a full refund made you uncomfortable. We hope you were able to find the perfect vacation home.
