Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
495 reviews
Natural RetreatsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Natural Retreats offers a distinguished selection of luxury properties in iconic destinations across the United States. Whether you’re looking to hit the slopes in Park City, mush through the forest by dogsled in Whitefish, or enjoy a week on the links in Palm Springs—we have the home for you. Each city has a dedicated local team that provides personalized service to help you and your loved ones make the most of your stay.
Natural Retreats (naturalretreats.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
495 approved reviews, newest moderated first
Best location Best services Best cabins Best price Best management
By Caner C.
Response from Natural Retreats· Mar 17, 2024
Hi, Caner. We are delighted you loved your Smoky Mountain getaway and appreciate you sharing your experience with Natural Retreats. Thank you for being our guest!
I LOVED our stay omg. We booked 3 nights at the Creekhouse 1583 in Mammoth Lakes and it was so much better than expected. House had so many amenities and I really loved that they send a welcome guide so you dont have to do any research on the surrounding areas and city offers
By Baotran T.
Response from Natural Retreats· Mar 17, 2024
Hi, Baotran. We are delighted you enjoyed your Mammoth getaway and appreciate you sharing your Natural Retreats experience. We hope to welcome you back soon; thank you for being our guests!
Everything was great ! Clean,spacious, well stocked !!! Will be back next year !! Thx again !
By Todd M.
Response from Natural Retreats· Feb 28, 2024
Hi, Todd. We are delighted you had a fabulous stay with Natural Retreats and appreciate you sharing your experience. We look forward to welcoming you back next year; thank you for being our guests!
Rentals were great. Did not like the idea of having to call when something was needed. I was usually on hold for a little and they took a while to respond. I asked for 2 homes next to each other or across from one another. Got 2 homes across from each other but only accessible with a 10 minute walk or short drive. Overall the properties were nice and clean.
By Krystle G F.
Response from Natural Retreats· Feb 28, 2024
Hi, Krystal. Thank you for sharing your experience with Natural Retreats. We appreciate your feedback and hope to welcome you back soon. Thank you for being our guests.
Natural Retreats is a superb company to rent through. Their team is professional and helpful, and they have the best rentals available! I will not hesitate to rent with them again.
By Hope C.
Response from Natural Retreats· Feb 28, 2024
Hello, Hope. We are delighted you had an excellent getaway and appreciate you sharing your experience with our team. We look forward to your next retreat; thank you for being our guests!
Hello Friends! This was our 2nd year renting this home the house was amazingly nice and in the best location. We will definitely want to book it again next year. We'd love to share some minor feedback and improvements from our stay this year. Please see below: 1. Garage Door Opener not provided 2. Master Bath Shower Head has no pressure 3. Master bath drain clogged 4. Non stick frying pan inoperable 5. Right Dishwasher was not cleaning 6. Freezer was not functioning 7. Bar ice maker was not working Thank you all again and see you next year!
By Corporate C.
Response from Natural Retreats· Feb 28, 2024
We appreciate your feedback and are reviewing your stay with our team. Having you as our guests is always a pleasure, and we look forward to welcoming you back next year!
Great property for our group size and great views!
By Joel H.
Response from Natural Retreats· Feb 28, 2024
Hi, Joel! We are delighted you had a fabulous getaway with your group and appreciate you sharing your experience. We hope you can enjoy the views with us again soon; thank you for being our guests!
POOR CUSTOMER SERVICE! Do NOT recommend. The hot tub was half full upon arrival and shot water at our faces when we tried to use it. Huge disappointment and would NEVER recommend using natural retreats. I called their team to see if they could do anything and they argued with me trying to tell me it was full when I have video evidence it was not. This is the WORST experience I’ve had a lot a vacation rental ever. RENT FROM SOMEONE ELSE. Very DISAPPOINTING.
By Jon K.
Response from Natural Retreats· Feb 28, 2024
Hello, Jon. Thank you for your review. We apologize this visit was not up to our standards and are reviewing your stay with our team. We hope to provide you with a better experience soon.
