Good price and friendly and was helpful…
Good price and friendly and was helpful when I ask them a question about my bike battery
By Joseph S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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276 reviews
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Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
276 approved reviews, newest moderated first
Good price and friendly and was helpful when I ask them a question about my bike battery
By Joseph S.
Great customer service
By Dan
The fact that the right battery was shipped based on the pictures provided and received in a timely manner.
By Carole M D.
I'm still waiting for my ordered screen. I've already changed several things and my bike doesn't work.🙁
By Jose Ramon G.
The company was very easy to deal with and I loved that they asked for pictures of the bike and serial numbers to verify it was the correct battery BEFORE sending the battery. They were awesome, the battery came quickly and is a perfect replacement!
By customer
The battery was not delivered to my house. It went to 41 apple Jack instead of 61 apple Jack I had to go find it. 1 Aug 2025
By Raymond S.
The controller is ordered got here but it is programmed wrong. Turns on but the speed sensor is not reading correctly and there was no manual with instructions. And you all don't answer the phone
By David S.
look me up my order my Experience is a O you took me to buy from amazon !!!
By Bill V.