NaktoReviews of nakto.com

There have been a slew of issues with the bike and the parts I have received. I just wanted a replacement on the bike and despite saying 1 year warranty on the website apparently according to them it's only good for 3 weeks.

Ordered 2 bikes. The forks are not padded well and one came bent. Contacted customer service the day it was delivered ot takes them forever to replay. After 3 days I got an email telling me to hit it woth a rubber mallet to straighten it. I responded telling them I would not be hitting a structural component of my bike woth a hammer to make it straight and we can either return the bike or they can send me a new fork. A few days after that they said they would mail me a new fork. After a few more days I followed up because I have received no tracking. It is now more than a week after they said they would mail a new fork and i still do not have any tracking information.

You marked the order as shipped when it wasn't even in stock. I had to reach out to customer support to make them realize what was going on.

I have a Nakto Black Mini Cruiser electric bike. The quality is amazing, and the battery life is good. This bike was pretty expensive but worth it! My e bike goes about 20 miles an hour, the batter life last for about 10- 14 miles You can use peddle assist as well. They have fat tires, and I get complemented on it all the time.