I only recived half of the part I…
I only recived half of the part I ordered and was told sorry we don’t have the rest I spent $50 and didn’t get what I ordered and was basically told tough shit
By Stephen R.
Saturday, November 7, 2026 · Customer reviews of US businesses
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276 reviews
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Nakto Ebike: Elevating your ride since 2016! From city ebikes to fat tire ebikes, electric trikes, and cargo ebikes, we've got your perfect match. Enjoy free shipping, a one-year warranty, and explore in person at our showroom!Fat Tire Mountain EbikeCity Commuter EbikeCargo EbikeFolding EbikeStep-thru Ebike
Nakto (nakto.com) has 276 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
276 approved reviews, newest moderated first
I only recived half of the part I ordered and was told sorry we don’t have the rest I spent $50 and didn’t get what I ordered and was basically told tough shit
By Stephen R.
We have not received the throttle. Customer service can't even verify that the item has shipped. Leaving us with an E bike that does not work.
By Bridget K.
It was nice to see that your customer service was so intent on making sure that the correct battery was identified.
By Perry S.
I've yet to receive the part requested.
By Hanover Bikes, L.
I bought and paid for a battery charger. It was shipped (I think), I received a tracking number (GFUS01013371828672 ). I cannot get any information on when and how the package will/when arrive. No useful information from Nakto or the shipping company was shared. Very frustrated customer, Aziz Baameur
By Baba A.
Fast shipping and quality bikes!
By Terry W.
brand new battery and only last for 4 miles before going dead. Same with the brand new bike i purchased. NOT ok for a 300 battery.
By Tammy D.
I placed an order and then you canceled it a week later because you didn’t have stock. Could have let me know.
By Rick O.