MV.HealthReviews of mysteryvibe.com

This is a great company to work with, I have one product that didn’t arrive in February (the other product arrived) and I wrote them in June; after 1 day they responded swiftly and ask me if to refund or to ship me a new one. I truly appreciate their understanding and prompt response to satisfy their customers. Thumbs up 👍🏻

I ordered one of their personal intimacy products thinking it would be perfect for my issues. Unfortunately, when I opened the box I realized it wouldn’t work. Even though I never used the product, I inquired about a refund. Most personal intimacy products do not offer refunds due to the very nature of the product. However, they had a 30 day product guarantee and they offered me several options to remedy the situation. They quickly resolved my issue. I was really impressed with the personal and professional nature of their customer service. My issue was resolved quickly. I will definitely consider them for a future purchase.

I received the shipment very quickly and the packaging/boxing was excellent. Due to personal health issues I was disappointed to discover I'm not able to use the product. I wrote MysteryVibe about my problem and my email was answered within 24 hours. This company's customer service was fantastic --- Quick response, immediate resolution of my issue, and courteous as well. I haven't experienced this kind of customer-oriented service very often for a long time. Kudos to MysteryVibe and their awesome customer service team!

i bought a device but was not able to use it due to personal reasons but i did not expect usch a fast and great service it was a big WOW how fast i was serviced and helped, i would even give 10 stars if there would be

Some of the BEST Customer Service EVER. I noticed a couple of errors/questions on their website and sent them an email describing them. Almost immediately they returned an email responding to my concerns thanking me for pointing them out and even gave me a code for a free remote for my trouble. I like doing business with a company that does business this way.

It pleases me to be able to write this review. I had a personal issue with a item which seemed really well made and a quality product. This personal issue prevented me from using the product. I contacted customer service and a very nice person Kriz read my email, advised me of the company position, but considered my personal issues and issued a full refund. That is not something you see today, a good customer service department and nice people involved in it. If my personal issue is resolved, I will be back and purchase some items knowing that I am getting a high quality product. Good customer service goes a long way and this was a job well done. thank you

The product I purchased did not work for me, to my chagrin. But the customer service was top notch. Despite the fact that the product is a personal care item that cannot be returned, MysteryVibe issued a full refund. If another product from this company piques my interest later on down the line, I would not hesitate to make a purchase.

I bought a product that did not work for us, and Kriz over at MysteryVibe did an amazing job of giving directions on how to use it properly, and then if that still didn't work, which, unfortunately it didn't, she gave us store credit to purchase another product. The service was fast, this was done in an hour, and she was very kind and helpful. I'd 100% buy and support this company again.