Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
269 reviews
MV.HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.
MV.Health (mysteryvibe.com) has 269 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
269 approved reviews, newest moderated first
24-month warranty was not honored, as said with no questions. E-mail sent back and forth 3-4 times.
By Carlos S.
Response from MV.Health· Oct 20, 2026
Dear Carlos, I am so sorry to hear your warranty issue. Please email me your order number and I will look into it right away. Thanks, Soum ([email protected])
Kriz was incredibly responsive to my service request. I am very pleased with our MVH products and recommend the company. TM
By Tommy M.
Amazing product! Happy wife-happy life!
By Anton B.
Boy was I wrong. Spent years with anxiety and stress about my "bedroom" problems. Have always hated medications so pills were out of the question. Saw an ad for the Tenuto 2. Bit the bullet and got one. Im happy. Wifes happy. Neighbors arent.
By John T.
I had ordered a device by mistake and was able to return it and get a refund with much understanding and help. The correctly ordered one is excellent. The service and communication has been friendly and efficient all the way.
By C C H.
First, no confirmation of my order. No confirmation of shipping. The Tenuto 2 did not work well for me and is overpriced I thought. Had to use the APK download to install the app because it's not updated and it doesn't connect to the device. *Edit as of a week after writing this review. Within a few days of writing Mr. Rakshit offered me a full refund of my purchase and even offered to replace the product with another of my choice. Excellent job Mr. Rakshit in customer care.
By Justin B.
Response from MV.Health· Aug 14, 2026
Dear Justin, Thanks so much for the kind feedback, really glad everything is resolved now.
Excellent customer service and fantastic product! I recently had an issue with a discount code on my order and Krizia from customer support resolved it quickly and professionally, processing a refund without any hassle. She was also kind enough to help me with an additional discount for my next purchase. Truly attentive and friendly service. As for the product itself, the quality is outstanding — really impressed with it. Overall a fantastic experience from start to finish.
By Fabrizio B.
This company makes incredible products. I purchased the Tunuto mini and have been loving it ever since. I accidentally ordered 2 of them and reached out to customer support who promptly processed a return and communicated with me through the whole process. I would recommend this company to anyone looking for quality products and excellent customer service.
By Paul P.
