MV.HealthReviews of mysteryvibe.com

As with most organizations. What makes a "difference" is the customer service. These people excell at customer service!. They go the"extra mile"! They take the extra step! They follow up in a timely fashion! And where appropriate they offer financial incentives to "Make it Right"! I have not seen that type of response in other companies offering a similar product line.

I heard about this company on a social media platform recently. I decided to try the device named Molto. Not sure what all I can say here as it is a personal device for men to help with “performance” with s partner. I have to say it actually did as advertised at least in my experience ( several actually). The multiple frequency’s it operates on do stimulate the prostate gland. I highly recommend it to anyone that needs some extra help. Also I had an issue with shipping on another device and wrote to MV Health and got an immediate response. Very nice people, SO I am going to add another one of their devices to my collection. The Molto I got on Amazon so thats a fast way to get that one, the other one I ordered from them directly. When I receive that one I will try it out and submit another review. Headed over to Amazon to give a thumbs up there as well.

The consideration this company offered was the most professional and kind response with open communication a business and fabricator can do. After learning an earlier model first generation unit no longer had a charger I needed to replace my model with, they simply gave me a free new device OF MY CHOOSING with sincere apologies they couldn’t assist my initial request. There was nothing technically wrong with my first unit, just no longer had the custom charger available. The new package arrived with my new chosen model and again the style, design, functionality, feel, and power is incredible. Many thanks MysteryVibe. You are the best at this game!

I had difficulty getting my device to connect to the app. One the problem was elevated to tge technical department Blessing provided adequate instructions to resolve the difficulty. Anxious now to see if it does all it's advertised to do.

I placed an order for the Tenuto 2. I had a little trouble figuring out how to use phone app to program the settings and use it as a remote control. I emailed them to explain the issue I was having and they got back to me right away with personalised help not a scripted response. After that I was good to go. Unfortunately due to my own personal issues, It wouldn't work for me. I sent another email asking if I could get a refund. I was amazed that right away The Great K**z in customer service responded " Sorry to hear your not satisfied. Would you like a refund to the card or store credit?" I was expecting to give an embarrassing explanation and told no after some back and forth. None of that! Hearing that made me smile as much as when the package arrived. Because of the product quality and the customer service I decided to get the store credit. I place an order for a different type of devise the same day. Perhaps my wife will give a review soon. Thank you MV

I recently had an experience with MV.Health | MysteryVibe and was impressed by their customer service. Although the Tenuto 2 I ordered wasn't suitable for me, contacting them was hassle-free. Kriz, who assisted me, was professional and understanding, offering either a store credit or a full refund. I opted for the refund, which was processed efficiently within hours. The products they offer seem to be of high quality, and their commitment to customer satisfaction is commendable. I wouldn't hesitate to try their products again in the future. Overall, a reputable company with excellent service.

Exemplary customer service! Initially, I had a problem returning the product, but Soum saw from my review that I was pretty frustrated, and he quickly stepped in. He went above and beyond to resolve the issue quickly and make things right. I wish more online companies would follow his example. I am delighted with the outcome and will recommend this company in the future.

Support from Antonette was outstanding. I had placed an order for an item and wanted to add the remote and lube. Thought that meant I needed to exchange the item, but the item is remote ready. I ordered the remote and lube, Antonette provided me with the discounted package price and the refund to my credit card happened quickly. We have exchanged several emails and Antonette has always been very quick to respond and helpful. Outstanding customer support.