Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
MyStart Health (mystarthealth.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
283 approved reviews, newest moderated first
Easy, fast and very simple
By Alicia P.
Response from MyStart Health· Aug 11, 2025
Hi Alicia, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
The Dr. had all my information. And understood that I was on level 5. Very helpful!!
By Kim K.
Response from MyStart Health· Aug 11, 2025
Hi Kim, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
The NP was Very nice and professional
By MONICA G.
Response from MyStart Health· Aug 8, 2025
Hi Monica, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
Very quick and easy
By A J.
Response from MyStart Health· Aug 8, 2025
Hi AJ, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
Megan was prompt, got all her info from me and refilled my prescription. Your system is easy to use and your NP’s are quite thorough and knowledgeable.
By Greg M.
Response from MyStart Health· Aug 8, 2025
Hi Greg, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
My NP was quite personable and sympathetic.
By Leland C.
Response from MyStart Health· Aug 6, 2025
Hi Leland, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
The only complaint is when I get an auto schedule appointment it is hard to figure out the time zone it is in
By Debra C.
Response from MyStart Health· Aug 7, 2025
Thank you for that feedback Debra. We can definitely use that to improve future communication. Appreciate you taking the time to let us know so we can continually improve our processes. Hope we can make this a 5-star experience and earn your business for a long time to come. thanks! Matt, CEO, MyStart Health
I had to wait close to an hour to visit w Nurse Schwab. She wasn’t able to connect to video Otherwise the provider was great
By L K.
Response from MyStart Health· Aug 7, 2025
We're sorry you had to wait that long. We try to get to every customer as quickly as possible. We have had a lot of new people sign up in the past week which is great but sometimes it can take an hour for a provider to be available. Hopefully we have you on the right track now and we can earn those extra two stars. :-) Thanks! Matt, CEO, MyStart Health.
