Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
283 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MyStart Health is a telehealth company offering personalized medical solutions across a range of health needs, including weight loss, hair loss, sexual health, hormone health, skincare, and more. With access to a network of board-licensed physicians, MyStart provides FDA-approved treatments and expert guidance to help patients achieve their health goals conveniently and discreetly. Backed by renowned Beverly Hills surgeon Dr. Ritu Chopra, MyStart focuses on delivering effective, medically backed solutions through a seamless telemedicine platform, ensuring that individuals receive the care and support they need anytime, anywhere. From comprehensive weight management programs to customized hormone and skincare treatments, MyStart is committed to empowering people to take control of their health with confidence.
MyStart Health (mystarthealth.com) has 283 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
283 approved reviews, newest moderated first
She listened to me, gave me ideas on some areas to improve
By MEB
Response from MyStart Health· Jul 29, 2025
Hi Meb, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
I’m not quite sure I would equate an email with a visit. The nurse practitioner simply introduced herself in an email and told me she was increasing my dosage after I filled out a questionnaire.
By Sharon C.
Response from MyStart Health· Jul 29, 2025
Hi Sharon, thanks so much for taking the time to leave the review. Would also love to know how we can earn a 4th or 5th star :-) please let us know how we can help make this a better experience.
She was on time... Very experience..
By connie G.
Response from MyStart Health· Jul 29, 2025
Hi Connie, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
I just needed to get my prescription early because I am leaving for 3 to 4 weeks. She confirmed it was me, made sure I wasn't having any issues with medication and was very patient and courteous
By PS
Response from MyStart Health· Jul 29, 2025
Hi PS, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
My provider was extremely professional, kind & concerned.
By Terry R.
Response from MyStart Health· Jul 29, 2025
Hi Terry, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
Thank you for the help
By Junie
Response from MyStart Health· Jul 23, 2025
Hi Junie, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
Works well if they keep charging you. Life happens and if you want them to stop with the subscription it's a nightmare! You have to keep the money going wether you get Services or not. The representatives lie through their teeth telling you they canceled only to have a charge pop up with no medication. Trying to get a refund is impossible. I told them don't mess up your business for such a small amount but they won't listen. The greed is crazy!! Ok atleast send me the medication for the charge! No you already canceled. So you mean you are going to just steal $300?. NO YOU'RE NOT!. It clearly says you can cancel anytime. I called every week for 4 weeks and each time I was told a refund was being processed when nothing like that was happening. I filed a dispute with my bank and they it was refund!! WHAT!!! High Robbery?. Apparently they had a 39day review and nothing happened? What does that have to do with me? I called everyday for a month! What review are you talking about. Don't use these people unless if you are filthy rich and money is not a problem to you. They even tried to charge me after I filed a dispute!! THIEVES! RUN
By Juliet N.
Response from MyStart Health· Aug 18, 2025
Hi Juliet, I looked up your account and I don't show any record of us billing your credit card. I see that you tried to join MyStart but were never charged. If you can show me differently I will do everything in my power to make this right for you. I am so sorry you had this poor experience with us. Let us try to make it right. Thanks, Matt, CEO, MyStart Health
Very competent.
By Karen
Response from MyStart Health· Jul 22, 2025
Hi Karen, thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. Every review like this helps others searching "is MyStart Health legit" or reading MyStart Health reviews feel confident in taking their next step toward better health.
