Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,411 reviews
LiviaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolutionize your menstrual pain relief with Livia – The Off Switch for Menstrual Pain! This FDA-cleared wearable employs patented SmartWave™ Pain-blocking Technology, delivering rapid relief in just 30-to-60 seconds. Trusted by 250,000 users globally with 10,000 Five-Star reviews across various platforms, Livia is 100% drug-free, clinically tested, and compact for discreet wear. Customize your Livia to match your style, and revel in continuous relief through its enduring battery and USB rechargeability. The comprehensive kit ensures you have everything you need. Say goodbye to menstrual pain, and hello to Livia!
Livia (mylivia.com) has 2,411 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,411 approved reviews, newest moderated first
I returned the product over a year ago and I never received a refund. Despite countless emails saying, "our request has been transferred to the financial department" we have received no refund. Each time we email we just get the same response. The website says a refund should be issued in 120 days. This is completely unethical business practice.
By Rémi W.
Going to write bad review everyday until I get my refund. You should be exposed for the fake company you are. Preying on innocent women who are only looking for a solution to their pain.
By TK
Response from Livia· Feb 6, 2020
Hi, I'm sorry to hear about your negative service experience with Livia. Please provide your order number and the email address you placed the order with and I will check your case as soon as possible.
They just grab your money and don't provide a refund even for months after you return their product so please beware before putting your money into the bin. I will be sending them the legal notice today. Polina, I have given you months of time but you guys seem to be testing my patience, i will see you guys in court. Order no. Is 129377, email address is ahanasingh445atgmail.com
By Ahan009
Response from Livia· Feb 6, 2020
Hi, I'm sorry to hear about your negative service experience with Livia. Please provide your order number and the email address you placed the order with and I will check your case as soon as possible.
SHOCKING SCAM I have written 3 reviews previous to this and someone called Adi has responded and I have still not heard from them about my refund. I can't even talk to anyone via their website on chat now that the 30 days to receive my refund has gone. It's been 4 months since they received the returned item. I then had an email from someone called Polina but now haven't heard a word, even when I've emailed her twice. This company is a complete scam. It is very sad that this company is preying on women who get bad period pains. I have reported MyLivia to the FDA. I really hope someone reponds and sorts my refund. DO NOT BUY FROM MY LIVIA.
By Lou
This is my third review on trust pilot on Livia, I’ve lost hope that I’ll get my refund back but I want anyone that is thinking of buying from Livia to be careful as they are scammers! It’s been exactly a year since I was supposed to receive my refund and all I get is we’re working on it and please be patient and then ignoring my emails and Instagram messages for months. They also delete any comments I make on their posts. They asked me for details on my first review which I gave them promptly then they didn’t get back to me, I then posted another review and they asked for me details again. They do this so it looks like they are working on my issue to everyone reading the reviews but they don’t actually get back to us! Even though I’ve lost hope I will still write reviews everyday if I have to and I’ve got my friends and family to do the same. Livia if you think I’ll get bored you’re wrong!
By Zainab
This company sent me a device that didn’t work, I returned it and now they have blocked me from all of their sites and will not answer my emails. They owe me and lots of other people money. How are they able to stay in business when they are ripping people off?! Something needs to be done legally to shut them down.
By Krista R.
Amazing!! Makes the pain go away. I can finally go to work and be productive. Highly recommended
By Steven
I love my Livia!! Livia has relieved the pain that 800mg of ibuprofen couldn’t relieve! I’m so happy with the Livia it also works on back pain related to cramps!! I’ve recommend it to family and friends.
By Arlene G.
