LiviaReviews of mylivia.com

My electrodes got damaged after few months. They gave a new pair for free. By mistake, it was sent to another address. They sent me another pair for free to the right place, and even made it an express shipment so it came in time. The customer service was communicative and highly responsive.

I placed my order on 28 December 2025 during a promotion though it was only shipped on 28 January 2026—likely due to the holidays and stock availability. Thankfully, it arrived just before my trip to Africa in February which coincided with my period. I have mild adenomyosis, and my cramps during the first two days can be excruciating—sometimes so severe that I’m unable to go about my daily routine. I usually rely on painkillers to manage the pain but using this device has been a game changer. I found that I didn’t need to take any painkillers at all (or at most 1-2 paracetamol a day). The pain went from severe to moderate or mild which is much more manageable for me. Most importantly, it didn’t disrupt my trip—I was able to stay focused on photographing wildlife instead of being sidelined by the pain. I’m currently on my period again (first day) and using it at work, and so far I’m very happy with the results. I also purchased spare gel pads though I haven’t needed to use them yet. Overall, a really positive experience.

The Livia support team was very helpful and they resolved my issue. It was quick and easy to use the online chat feature to report my problem. Alina created a ticket and reached out to assist me in a timely fashion and my request was carried out efficiently. It was a good experience overall. Thank you Livia!

It’s a wonderful and helpful product for those of us suffering from period pain. You can put the pads on your belly or back, wherever it hurts. It’s a TENS device, which you should also be able to get from your doctor although I guess that’s not an option in many places. My only complaint with the Livia is the design which has some important flaws. The wire is too short, too fragile (breaks easily) and doesn’t stick in the device well enough, causing it to fall out. You really don’t want it to fall off into the toilet for instance… The battery life could also improve, same with the gel pads. I ended up buying a cheaper TENS device online that had these properties after my second attempt with Livia.

All great with the device, its confirmed benefits and the customer support, just if you purchase the product, make sure to store the flower pad cables not in the Livia square case or you will have to change them every 6 months. Livia square case is in fact small enough to contain the device, but it forces you to fold the little fragile cables until they gradually wear out and break. Once broken, the copper wires are exposed and if your skin or fingers are sweat, they could even harm you unless you patiently cover them with duct tape. Not a big problem though if you are American and you purchase a monthly subscription, cause of the warranty and the great customer-oriented assistance. The problem arises if you are foreigner and you have to pay customs on top of every replacement shipping. As a workaround to enlarge the lifespan of my device, I store the cables into a used glasses cases and my Livia into its small case. I hope in future Livia comes up with a solution to this problem either with a redesigned case or with reinforced cables.

The device itself is a miracle worker. I'm not sure how it took do long to find such a comprehensive solution to period pain. The only draw back is changing the gel pads doesn't always go the smoothest. Especially the first ones.

Love this product but I get some sort of rash every time I use it. I use it anyway though hahaha. I like finding ways to ease the pain without the use of pills

Using this device reduced my usage of painkillers during my period