isenseReviews of myisense.com

The adjustability of this bed is so nice to have now. Love how relaxed it makes me feel when lying on it. I have much better sleep now and wake up more refreshed. Each side is adjustable for yourself or your partners preference. Much cheaper then a Select Comfort!

It has taking time to get use to falling asleep. The fact I NOW wake up at 4 am instead of 5am! Tells me I’m getting great sleep! Don’t feel tired at all!! Back pain is gone! Love it!

Bed was almost 4K and is only 1.5 years old and is absolute garbage! There is an indention in the mattress and they are telling me that it is a body indention and not covered under warranty. Why the heck should a mattress have any kind of indention when not being laid on! Run from this brand!!

I can't at this time tell you how the mattress is overall, as I have not slept on it enough to get a good feel yet. On the other hand, the order process was good, as they want you to buy. After the purchase was a complete different story. The bed was delivered to a different shipping/set up company from Isence. They must have over booked the first shipment and could not deliver that day. The next delivery day, it snowed a little and they said it was too bad for their drivers, blah, blah, blah. The third delivery actually yielded a mattress. The people were professional and did a nice job on set up and clean up. All totaled, I was out 2 vacation days for me and 1 for my wife to make this happen to the tune of $1300.00. When calling the logistics company and Isence customer reps, I got the standard I'm sorry, blah, blah, blah. They finally gave me a WOPPING $200.00 for my inconvenience. SOOOO Generous! More to come on the mattress itself. Stay tuned.

I used to wake up with back pain, and now I don't. I thought I was just getting old, but now I know it was my mattress. I bought an iSense Hybrid Premier. I really like how I feel when I wake up in the mornings.

If I could leave a 0 review I would have. I gave over $5,000 for this split king bed from isence. Slept good for a few months then after that I've never been in so much pain. The air bag bladder (hybrid) only airs up mid-back doesn't do no good. Feel like I have permanent back pain now right at the syatic nerve where tailbone is. I do not recommend this bed. It seemed like it was good enough until my warranty days were up now I'm just stuck with thousands of dollars worth of junk and still out of a good bed. Sorry iSense just telling it how it is!

What a let down! We ordered a new king when we sold our house. Never got to set it up till 6 month later when we got in our new home. Was too stiff and couldn't adjust soft enough for my wife. We contacted them and they put us through a sleep regiment to try and see if it would work but to no avail. When we requested a refund they said it was passed the 6 moth return period. So we were led on to believe they were taking care of us because we explained the move situation. They would not return our calls and dropped us! How sad and unfortunate. Now we have a $5000 bed that we can't use. You would think a caring company would at least work something out due to the circumstances. What an unpleasant experience.

I wrote a review about ISENSE because I had a issue with there control box. After getting to the customer Service Manager (Chuck Hancock) Everything that I had a problem with was quickly remedied. Service was EXCELLENT and the new parts were shipped out to me right away. I have a very bad back from my time in VietNam caring around a 50 lb radio along with everything else. This mattress is unbelievable when it comes to adjusting to my comfort needs and I get the support that I personally need and could not find even though I went through so many spring, foam and another brand of air mattress. I recommend this mattress to anyone who is looking for a GREAT nights sleep but especially someone who is suffering with back problems.