Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
520 approved reviews, newest moderated first
The technicians were very professional and understanding. They were thorough without being condescending. We are very pleased with the results. We now have "high speed" computers again.
By Christian
I felt so much at ease following Jason's and Brent's work on my otherwise botched machine and wonder why I hadn't entered into that phase of of work much, much earlier. It is taking me awhile to learn what was accomplished, but I'm sure as time goes on I'll have "Stuff" figured out. Thanks gentlemen! Dr. Jim Brett
By Jim B.
Very satisfied with the work on my computer. Never been faster than now. Would recommend to anyone.
By Wanda
Would recommend service to family and friends.
By Stephen
Have helped when there was a problem. They were very patient with me.
By Allan F.
My computer is slow than it was had more problem than before. They said II had 30 Days to cancel and it was only 3 so cost me $175,00 and then $100.00 to get out of it. Not sure if it came from the computer or how but some one charged on our credit card with in the week.
By Shirley
Response from My Fast PC· Mar 4, 2015
Hello Shirley, We are sorry to hear that you're still experiencing issues. I have reviewed your initial call with our sales analyst when you first purchased service from My Fast PC. You were offered a free month for joining. The agreement was read to you and electronically signed. The agreement stated the early termination fee of $100 if the account was not cancelled in 3 days. You purchased the service on January 1, 2015 and used it often until January 15, 2015. All reports ended with your satisfaction. The next call we received was on February 2, 2015 requesting to cancel. You expressed you were still experiencing some difficulties and we offered to reconnect. If you will allow, I would love to assign a technician to your account and help you resolve this immediately. We will be contacting you shortly. If you would like to contact me further, please feel free to email or call me. Thank You Ethline Faatoafe Customer Service Manager [email protected] 800-573-8028
I have nothing to compare with on-line but didn't need the anti-virus, have no idea what orange money is and sorry I ever clicked on website. I accept that it was 75% my fault - never again.
By Helen
I feel I was told I could stop service any time I wanted. My fast PC says I must pay a $100.00 early termination fee. I refuse to pay.
By William
Response from My Fast PC· Mar 3, 2015
Hello William, I apologize your My Fast PC experience was not positive. I have reviewed your account and initial phone call you had with one of our sales analyst at the time of your purchase. The agreement was read in full and confirmed with your electronic signature. The agreement states you of the 3 day right of recession period, failure to cancel within this period resulted in the early termination fee. If you would like to discuss this further my information is listed below, please feel free to reach out to me with any additional questions. Thank You Ethline Faatoafe Customer Service Manager [email protected] 800-573-8028
