peace of mind
I panic when things mess up on my computer, so when I acquired your service, it gave me much relief when you fixed the problem for me
By Joseph K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.
My Fast PC (myfastpc.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
520 approved reviews, newest moderated first
I panic when things mess up on my computer, so when I acquired your service, it gave me much relief when you fixed the problem for me
By Joseph K.
The technicians were very polite, courteous, helpful, and worked for hours checking/fixing my computers. I have nothing negative to say about these technicians. I enjoyed working with them. Judy Kaye Kirk
By Judy Kaye K.
Not fully convinced that I actually needed this service or that malware actually existed. I already had security system that has been excellent in blocking unwanted intrusions. All I know is that I paid out $200 hoping that they were legit in their assessment that my computer actually needed this.
By Betty H.
April was very patient with an old timer who can barely turn the machine on and off. She walked me thru the whole process and when done the fool machine works like a new one, almost! Thanks for the help. Barrett Robb
By Barrett R.
I think that in the future I will turn somewhere else for assistance.
By Robert S.
I was online for over 5 hours with Verizon and transferred to 8 separate reps. One call to My Fast PC and my E-mail issue was Identified and corrected and the malware removed from the system. Worth every penny!
By Joseph F. F.
My Fast PC prey on people who are not very tech savvy and particularly on the elderly. Shame on them. If you have contacted My Fast PC, chances are their phone number appeared on your screen after you experienced some performance problem with your computer. Guess what, what a coincidence. My Fast PC planted the problem in your computer in the form of something similar to a virus, then let you believe they were your savior. I have been aware of this after my 83 year old aunt got scammed. Don't believe the positive reviews on this board, it is very easy for a single individual to create these from different accounts, and that's what they probably have done. If you think you have been scammed by My Fast PC, please file a complaint with the Better Business Bureau and more importantly, contact your credit card company and file for a refund, all credit card companies offer that service. If you have given them access to any of your on-line accounts, change your passwords immediately.
By Pierre A.
Response from My Fast PC· Apr 9, 2015
Hello Pierre, My name is Ethline F. and I will be working with you to resolve this issue immediately. I first want to state that we take these concerns seriously and value our customer's feedback immensely. If you will allow, I would appreciate your aunt's name so I can review her account. In regards to the legitimacy of our company, we are not a scam. We have a satisfactory score with the BBB and are working daily to improve our score. We also do not falsify reviews to promote our business. I do apologize that you feel this way and I hope through further discussion we can resolve this for you. Thank you Ethline Faatoafe Customer Service Manager [email protected] 800-573-8028
I am a beginner, now i feel like a pro
By william A.