DISH Network CorporationReviews of mydish.com

I wish I would have read the reviews here first. Avoid this company at all costs. I tried to cancel and they convinced me to put my account on hold for now. They did neither and continued to charge me. When I called back to cancel, they offered to give me money back, only if I didn’t cancel. Really shady company.

Dish Network is overpriced and unreliable.They are not provide thier fully service and customer service are low quality .Their service are not good are another dish network..

Dish Network has faced numerous customer complaints regarding deceptive promotions, poor customer service, unexpected charges and there are many technical issues.

Contacted Dish about my 86 year old mother's bill which is $156.36 per month. Which is outrages for a person on a fixed income and lives alone. Customer service reps have NO IDEA what the differences are between their own receivers (Hopper, Hopper/Sling, Joey, Super Joey, Joey2.0) it is totally ridiculous. Called to obtain this information and the rep hung up on me and never called back. I will be disconnecting all receivers and moving her to another provider. Absolutely horrible!!!

I was a loyal customer of Dish TV for 15 years. We had issues with dish service only about 4 times. Mainly due to their equipment failure over the years. Dish sent technicians to our house to trouble shoot the problems. The tech said our original equipment is out dated and should be upgraded. The tech got authorization from his supervisor to replace the equipment. Got the equipment no problems. The tech removed all the old equipment and replaced it with the new. The last 4 years of our service we were on an annual contract for the price negotiated roughly $84 a month. Our issue this past year is they raised the rate to $138 and we decided to end our contract on the date specified by our contract. I made contact with CS and expressed our desire to cancel. Well, we went back & forth about them lowering the price again. After not coming to an agreement we proceeded to cancel. The major problem that we encounter was they still had the old equipment that the technician picked up and replaced still on our records. They wanted to charge us $2470 for the cost of this equipment that had been replace 7 years ago by their own technician on orders from his supervisor. We all know DISH would never allow us to keep 2 sets of their equipment without them asking about it for over 7 years. After dealing with them for over a week trying to get that resolved, we finally started the return process. Let me give you some advise. If you cancel your service, pull your current contract and read it over. Then, video you packing their equipment in their provided box showing everything you put in and then seal it. Also, video tape yourself going to the shipping location and handing it over to them. Get a receipt and keep it for at least a year or more. Proof of the return is golden. I will never return as a DISH customer ever again. Not because of the service, but the prices are not in line with their competitors for the same or better service. Plus the very poor predatory customer service from the beginning to the end. Customers should never have to go through the BS these companies put them through. Contracts are a thing of the past anymore. Think twice about dealing with them and any like companies. We cut the cord and have more TV channels of what we like instead of all the nothing channels DISH provided. Starlink has put a huge major dent into DISH's monopoly for rural areas. No longer need a satellite dish on your house or in your yard anymore. DISH is near bankruptcy soon and that fault is their own. If someone ask me about weather they should get DISH. My response would be RUN. Hope my experience helps other make a good decision in the future.

My tv resets itself about 5 times a day and night. I have a hard time sleeping so the tv is on to drowns out noise. I have to reset the BR tv at least 3 times. It always says it’s not connected, when Dish has taken it down to update. Over and over, day/night after day/night. It’s very frustrating. Sometimes I’m almost asleep and have to perform 2-3 reset each time. The prices are outrageous. If you opt out of canvass, you’re stuck with the dish on the roof. With covid, you’d think they’d have put canvas as an option to choose. Teachers are still using canvas, still not an option on dish. This has been going on for at least 4 years. No help to the parent trying to make sure work is getting done! . The only tv that gets prime is the main one. So much for pause a program and watch it in another room.

My wife signed up for service and put the account under my name. After 4 months, I could not justify paying so much money for inferior programing! They packaged so many garbage channels: Fox News, Comet, Cozi, E!, Home Shopping Network, ion, and many more. I cancelled and sent the receiver and hardware back. Their customer service was very rude, and they tried every trick to keep me from cancelling. My wife was very sick at the time, and I was travelling overseas quite a bit due to my job. After my wife passed away, I discovered that they had sent my account to collections for an early termination of service that I did not agree to. I did not find out about it until 2 years later. Customer service was very rude again! I did not sign up for their service, and I was in a grieving state. I just did not care to deal with them, so I paid it to get it off my credit report; however, it stayed there for 7 years! Dish is a horrible company with overpriced and inferior programming and very rude customer service! Stay away from them.

Transferred from Direct TV to Dish Network in November of 11/2023, went on their web site and request the $300.00 gift card after my first bill was paid. Paid my 2nd bill and 3rd bill called in February 2024 and was told that I did everything right and should receive my gift card by 2/21/2024. Nothing, no email, no text, NOTHING regarding that this information was not provided to me.I have call 5 times and the last person I spoke with on 3/6/2024 her name was Anna in the (Management Department) she ask me if we got the code?I said WHAT CODE! She said I should have gotten a code to receive the gift card, I said I did not get a code and she says I HEAR THAT ALL THE TIME....By that time it was passed the time allow to submit the code for the gift card. This is the problem, and Dish Network is playing people regarding this code and by the time they give you this information to redeem the card it is to late. I will be contacting the Better Business Bureau regard this scam. SAME ON YOU DISH NETWORK! Least I know I did everything right. Please Dish Network, Do the right thing and pay what was advertised and offered.