CAPNOSReviews of mycapnos.com

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that means so much to my family. I 100% recommend this product. Their customer service is awesome as well!

⭐⭐⭐⭐⭐ Exceptional customer service and communication. The team was incredibly helpful, responsive, and professional throughout the entire process. I genuinely wish more businesses followed their example. This is how customer support should be handled. Highly recommended!

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with CAPNOS was positive throughout the entire process. I'd recommend anyone who wants to give up inhaling toxins to CAPNOS--they really have values you can trust, whether it works for you or not!

The product we bought is ridiculously too tough to use, and we've been trying to contact support for weeks with only 1 generic response after our 8 attempts to contacts them, describing the problem in each request. They only asked us to again explain the problem. We did and have had no response in the last 4 days. We want a refund for their worthless product. Product and customer service are terrible.

Works as expected, the ritual is very similar, miss the smoke though ;)

In my view there are other products out there which are better, you get an annoying pop when using the device, throat hit is pretty non existent and it just tastes like you are breathing in plastic of which the product is made, I purchased the cheapest easy puff one, the more expensive ones may be ok but for me it now sits in my cupboard

So the ordering process was simple however it was almost a week before I received any type of notification that the order was on its way. It was marked as having arrived when it wasn’t but that was most likely a USPS problem. My order arrived the very next day. I’ve had the products now for a few days, and I am impressed by the pop and the airflow. Of course, I will forewarn anyone who tries this to understand that it takes some getting used to in order to get the devices to actually have airflow. Especially the Legura. The BreZ is great and air flows every time without having to try hard. And I would suggest that anyone giving these devices a try really lower their expectations to an extremely low level as far as the flavor is concerned. It is extremely subtle to the point of being almost nonexistent. I can kind of smell a scent maybe get a flavor hint of a scent, but as far as actually having any kind of flavored air thing happening. Don’t expect that. I’m not finding these have that at all. Personally, I feel as if the wicks were so dry and really had a very little scent or flavor at all. I’m not sure how long they’re kept before they’re shipped, how old they are or anything like that. I would not be surprised to find out that these are sitting on a shelf for far too long before they’re sent to a customer, I would be really curious to experience what it would be like to use a freshly scented wick. Where exactly can we buy the liquid and fill the wicks ourselves anyway?? I couldn’t find flavors of liquid on their site. Overall, I am not blown away or all that impressed to be honest. I also wouldn’t go so far to say I regret the purchase. I can confidently say I will most likely use the devices to use up wicks shipped with the devices, however, I am not optimistic about buying more wicks that are pre-flavored. I don’t find them worth the money at all. I would be interested in purchasing the liquid in order to add the liquid myself to the wicks and hope that’s better flavor. I would hope that would make the flavor in the air more pronounced and worth all of this. But I won’t know unless there’s a liquid to try.

The shipment is stuck in German customs (it's nobody's fault) and when I reached out to Capnos Support, they refunded all my money including shipping cost. I can't really review the product (unfortunately), but their customer service is great!