It's a good app but needs working on…
It's a good app but needs working on it, for example what it's the point to do the lesson if the parents can't see the lesson
By Ernesto
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
308 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
brightwheel (mybrightwheel.com) has 308 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
308 approved reviews, newest moderated first
It's a good app but needs working on it, for example what it's the point to do the lesson if the parents can't see the lesson
By Ernesto
Very easy to navigate!
By Brittany
Everyone there legit and u can trust them look into them.
By Aleshia
It's nice to have the invoices sent out for you. It would be nicer if you could do per family vs per child. It be nice if it would help with open capacity especially aging up? It's very user friendly.
By Laura
It's so easy to use and all my parents love it. Amazing way to stay connected with them.
By Sarah
So easy to use and never had any issues with it. Was an easy way to put in students meals,bathrooms, learning ect. Will always reccomend brightwheel!
By Destiny
I like a lot of the features of brightwheel and I even use premium. I don’t like that I can’t consolidate family files or put credits on family accounts when they pay ahead. I have had technical issues and have been given the run around on fixing the issue. But it’s a nice tool for communicating with my daycare families.
By Polly
I’ve absolutely loved Brightwheel. It is super convenient to be able to add activities and meals in bulk instead of individually. Parents have also showed their love for the app. It’s super nice to be able to communicate throughout the day instead of at pick up time. I think the price is very fair for everything you get from the app.
By Kierra