Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
306 reviews
MyAutoGuardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you.Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment.What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care.From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way.With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership.Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
MyAutoGuard (myautoguard.com) has 306 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
306 approved reviews, newest moderated first
Very helpful hopefully itd good coverage as they say
By Shane H.
Response from MyAutoGuard· Aug 22, 2026
Thank you for your 5-star review! We're glad to hear that our team was helpful and that you've had a positive experience so far. We understand that the true value of any vehicle protection plan comes when you need it, and we appreciate the opportunity to earn your continued trust. Thank you for choosing My Auto Guard. We're here whenever you need us!
Everyone was very nice. Thank-You.
By CAROL C.
Response from MyAutoGuard· Aug 22, 2026
Thank you for your 5-star review! We're so glad to hear that everyone you worked with was friendly and made your experience a positive one. We truly appreciate your kind words and thank you for choosing My Auto Guard. We're happy to have you with us!
I recently gave auto guard 5 stars however after receiving my contract nothing they told me to sell this service was true. First of all the monthly rate was $12-13 higher. All the EXCLUSIONS they aren’t actually covering anything if something goes wrong with your vehicle. I didn’t find it to be trustworthy so I cancelled my contract. I advise don’t give up any money until you see your written contract first !!!!
By Sandy
Response from MyAutoGuard· Aug 21, 2026
We're sorry to hear that your opinion changed after reviewing your agreement. We do want to clarify that the contract does provide coverage for the components specifically listed under the plan, subject to its terms and exclusions. Having exclusions does not mean that "nothing" is covered—exclusions are a standard part of vehicle service contracts and identify circumstances or items that fall outside the selected coverage. We are concerned by your statement that the monthly payment shown was different from what you agreed to. We take billing discrepancies seriously and would welcome the opportunity to review the recorded enrollment and account details to determine exactly what occurred. We respect your decision to cancel and appreciate your feedback. We encourage every customer to read their agreement carefully and contact us with any questions so we can explain the coverage, exclusions, pricing, and benefits in detail.
Your company has some flexibility with the plan I finally purchased. Being retired on a fixed income makes my choices limited.
By Edward M.
Response from MyAutoGuard· Aug 20, 2026
Thank you for your 4-star review! We understand how important it is to find vehicle protection that fits comfortably within your budget, and we're glad our team was able to work with you to find a plan that made sense for your situation. We appreciate you giving My Auto Guard the opportunity to earn your business and hope to earn that 5th star as we continue serving you!
The gentleman I spoke with was Great! He was first a car guy and was great to work with! Jason was very patient and knowledgeable which made me feel at ease! Thanks buddy, larry
By Larry
Response from MyAutoGuard· Aug 20, 2026
Thank you for the awesome 5-star review, Larry! We're thrilled to hear that Jason made the experience comfortable and enjoyable. It's always great when a shared passion for cars makes the conversation even better! We'll be sure to pass along your kind words to Jason. His patience, knowledge, and ability to make customers feel at ease are exactly what we strive for. Thanks for choosing My Auto Guard, Larry. We truly appreciate your trust and support!
Sales representative was very polite and understanding of my financial situation.
By Jeffrey R.
Response from MyAutoGuard· Aug 20, 2026
Thank you for your 5-star review! We're glad to hear that our representative was polite, understanding, and took the time to listen to your needs. We know everyone's situation is different, and our goal is to help customers find coverage that makes sense for both their vehicle and their budget. Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Robocalls constantly from various numbers. Calling back gets Ai voice and clicking to dial to a representative gives you a representative who hides what company they work for with a generic department name. Only on my fifth call did they ID as myautogaurd. Scammy, scummy, illegal Edit..sure auto dialing with no one on the line that only connects after you speak is not robodialing. Calling with an AI voice making you press 1 or hanging up is not robodialing. Maybe I'll have to get my lawyer involved since Im on the DNC list and you've been calling me on and off for years.
By Mark M.
Response from MyAutoGuard· Aug 18, 2026
We dont do any robocall marketing. Think you are mistaking, got the wrong company. We are an inbound center running national TV commercials and dont robo dial.
Great service Leo is the best
By Ramont A.
Response from MyAutoGuard· Aug 16, 2026
Thank you for the 5-star review! We're thrilled to hear you received great service and that Leo made such a positive impression. We'll definitely make sure he sees your kind words! Thank you for choosing My Auto Guard. We truly appreciate your business and support!
