Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
306 reviews
MyAutoGuardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you.Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment.What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care.From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way.With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership.Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road.Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
MyAutoGuard (myautoguard.com) has 306 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
306 approved reviews, newest moderated first
Good Service, fast and clear help. Thank you!
By Davies
Response from MyAutoGuard· Oct 24, 2026
Thank you for the 5-star review! We’re happy to hear you received fast, clear, and helpful service from our team. We truly appreciate your support and thank you for choosing MyAutoGuard!
Making sure I understand the Trip and all the good features
By Calvin G.
Response from MyAutoGuard· Oct 20, 2026
Thank you for the 5-star review! We’re glad our team took the time to make sure you understood all the great features and benefits included with your vehicle protection. We appreciate you choosing MyAutoGuard and are happy to have you with us!
I simply do not trust the financial entity (s) who are responsible for ? . I was a consumer for only 1 month. I realized that my SSI … ( was SSDI till 2015, and my only source of income.) wouldn’t be enough to pay the premium for my Cherokee and still cover my other costs as well. I felt pressured into purchasing the contract in the first place. I felt as if I’d been taken out and financially raped and left alone, at 2:37 AM. … with darkness and the chilling rain all around! After a very difficult time with the process and many efforts, I sent a message stating my cancellation. They refused to let me out of paying another month before they would cancel me. I’ve been a SSDI recipient since 2010 and am indeed disabled. Currently I can not afford to even eat properly… so I don’t need breakdown coverage for a car I don’t drive much. Makes Sense Right?
By Joel
Response from MyAutoGuard· Oct 19, 2026
Lies and more lies. spoke with the Joel on the phone and he even said he wrote this review because he cant afford his house payment. This review could not be more from the truth of what happened. I reviewed the call in its entirety there was NO pressure at all from the sales woman, you liked what you heard and wanted to protect your vehicle so you pulled out your card and paid, maybe to impress the woman but regardless of why we do great business. So i am very confused why you felt the urge to write a bad review about something YOU chose to do????? Well done Joel. Bless your heart and in the future, do not buy things you do not want so you do not have to write more bad reviews for your actions. Have a blessed day
From repair shop They are approving $849.95 and subtracting the deductible of $254.99 so they will pay a total of $594.97 I thought my deposit was $200, that changed. So you would have to pay $814.78 out of pocket. No help with cost , then a threat that if any future trouble my contract will not be honored. I’m sure could have been on both sides.
By Carol R.
Response from MyAutoGuard· Oct 16, 2026
thank you for the 5 star review, but what are you referring to, doesn't make much sense?. Repair is $849.95, your deductible is $254.99, so the warranty covers $594.97. What are you talking about $814.78 out of pocket?? your out of pocket is $254.99. please instead of writing a great review you could have gave us a call and resolved this much easier and faster. But we thank you very much for this, whatever it means, we always appreciate feedback from our customers and helps us to continue to improve. god bless you and have a wonderful day.
Very predatory cancellation practices. Do not enter into a contract with this company. Unlike reputable companies in this space which allow you to simply cancel over the phone. This company wants you to jump through several hoops just to cancel.
By HS
Response from MyAutoGuard· Oct 9, 2026
Just following the terms in the contact, if we didnt have to we would just accept the phone call. But we are responsible to hold up the terms and conditions of the contract, which should make you happy. Means we pay claims when your car breaks down. But you wanted to make a claim and are behind $691 in payments, and we are the bad guys?? Cmon sir, some accountability goes a long way. But we do appreciate you and hope the absolute best for you Henry.
I feel like y’all full of shit and that this is part of a game that you’re playing to just get money out of people. You don’t honor agreement and I am canceling my service with y’all. i’m gonna talk to my lawyer about breach in contract. I was told I had a $200 deductible and when it’s time for me to get work on my car done y’all raise my deductible to 350 without notice
By Tammy
Response from MyAutoGuard· Oct 8, 2026
We’re sorry to hear that you’re unhappy, but we do want to clarify an important point regarding your deductible. Your deductible was not increased from $200 to $350. The Vehicle Service Contract provided at enrollment states that during Years 1–2, the deductible is 30% of the repair cost, with a $200 minimum. This means $200 is the minimum deductible, not a fixed deductible. We understand how this could be frustrating if you believed you had a flat $200 deductible, and we would be happy to review the enrollment call to determine exactly how the deductible was explained to you. We take concerns about what customers are told during enrollment seriously and want to make sure the information provided matches the written agreement.
I spent hours on the phone with them they sold me on everything I bought the package which over the life of the insurance will cost me $6,000. Well I looked it up afterwards and found out that they only pay up to the Blue book value of my tree of my card the value it was when it got the policy which is less than $6,000.
By Steven B.
Response from MyAutoGuard· Oct 7, 2026
Trees are not covered under the policy. Also when i called you to discuss, you answer the phone "who the fu&$ is this, go kill yourself. That you think about killing me!" you got issues Steven, there is help out there for you. We hope you have a blessed day.
The enrollment process was smooth and straightforward.
By Nurbek I.
Response from MyAutoGuard· Oct 7, 2026
Thank you, you are a great a customer
