Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The itms is fine. Delivery was very late
By David M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi David! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Fast and wonderful products
By Alessandro F.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Alessandro. Thank you so much for taking the time to leave us this amazing review.
It took me over a month before I received my Shih Tzu’s bed & when it arrived it’s too small for her. I feel I wasted my money.
By Linda A.
Response from MrFluffyFriend™· Jan 21, 2023
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Took a moth to get the beds by snail mail
By Patty G.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Patty. Thank you for sharing your insights with us. It's hard to hear that you had a negative experience.
Very well-packaged goods arrived safely although after some delay. My dog absolutely loves the bed - so thank you for that!!
By Mrs S.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Mrs. Sharland. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. We would like to apologize for your negative experience.
I am very pleased with the new dog bed I received from My Fluffy Friend. Our dog fell asleep on it within minutes of putting it out for her, She now often uses it in preference to lying on the sofa between us. She can tend to destroy her soft blankets, beds and duvets but so far after two weeks of use, it’s still intact.
By Tim M.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Tim. Thank you so much for taking the time to leave us this amazing review.
Ordered a dog bed, easy to order, shipped & delivered in a timely manner. Arrived in good condition. The dog LOVES her bed BUT the cat loved the dogs bed as well; so I ordered a bed for the cat. My daughter ordered two Large size bed for her Lab. (one for the house & one for her truck)
By Sheryl G.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Sheryl. Thank you so much for your support! Nothing makes us happier than knowing your pet loves the bed.
My dogs enjoy so much taking turns. I ordered a new bed!
By Deborah H.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Deborah. Thank you so much for your support!
