Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
It says it takes 7 to 21 days to arrive but I ordered on December 6th 2022 and didn’t get until January 9th 2023. This was supposed to be a Christmas gift and I ordered 2 of them for gifts. It was very disappointing!
By Disappointed
Response from MrFluffyFriend™· Jan 20, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
It’s not that well made. I got a large, which seems like a medium. It has no weight? I expected more from a bed of that price.
By Sherri H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Sherri. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I have not received my dog bed order.
By Michael D.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Michael! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Product is great and Muligan loves it. Only negative is the length of time it took to receive it.
By Joseph N.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Joseph! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
I still haven't received the dog bed .I received the couch cover and it was alot smaller than I expected. Waiting to hear back on the bed
By Diane A.
Response from MrFluffyFriend™· Jan 21, 2023
We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Agree, took forever to get product, when contacted all sorts of excuses. Also while searching website found it had been listed for much cheaper price. My pup doesn’t like it either.
By Janet S.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Janet! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Waited over 1 month to receive product! Ridiculous!!! You should let us know before we purchase!
By Kristie W.
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
Over 1 month to receive shipment. Product was smaller than expected and the bed was basically carpet with no filling. Don’t waste your time and money on this company.
By Bill
Response from MrFluffyFriend™· Jan 18, 2023
Hi Bill! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
