Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The bed is beautiful and the dogs love it but it took forever to get here.
By Kim
Response from MrFluffyFriend™· Jan 24, 2023
Hi Kim! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback! 🐾️
My dog loves it!
By Eddie S.
Response from MrFluffyFriend™· Jan 23, 2023
Hello Eddie. We are thrilled to know your dog loves the bed. This review made our day!
The bed was very puffy when we got it and not it’s as flat as a pancake :( Does not look like the picture at all.
By Annick F.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Annick! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Poor quality pet bed for the cost. Not clear that not only are the items made in China but shipped from China. The cost to return the item was 90% the cost of the item to buy. Stay well clear of this supplier.
By CS
Response from MrFluffyFriend™· Jan 24, 2023
Hello! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed was too small for my kelpie despite it saying that it was the right size for my 25kg kelpie I sent an email to you saying that I wasn’t happy with the size of the bed despite it supposedly being suitable for my dog, I still haven’t even had a reply to my email so I am pretty dissspointed with the after sale service! Regards James Rogers
By James Edward R.
Response from MrFluffyFriend™· Jan 24, 2023
Hi James! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I still haven’t received my parcel ordered on 28th Dec 22. Cannot get answers, all I get is an automated answers.
By Linda R.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Linda! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
My daughter bought this bed for her labrador. She has been very ill in Addenbrooks but hopes to come home today. She has only seen the bed on her phone but Bruno absolutely loves it. This cold weather he snuggles down (all of him) and he is so happy. My daughter is thinking of buying him another one. I will definitely recommend it!
By B S S.
Response from MrFluffyFriend™· Jan 23, 2023
Hi there. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon! -Team MrFluffyFriend™
The bed is great, but smaller than expected. It took a long time to get to us though. But the end result is my dog loves it.
By natalie B.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Natalie! Nothing makes us happier than knowing your pets love the beds. Thank you so much for the positive feedback!
