Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
The product is great, now that we have it. I wasn't impressed with the shipping experience though. It was difficult for me to track the package. In the end, happy dog.
By Mike B.
Response from MrFluffyFriend™· Jan 24, 2023
Nothing makes us happier than knowing your pets love the beds. We apologize for the long delay though. We try to constantly improve our products and services with helpful feedback like yours. Thank you so much for the feedback! 🐾️
My cat really loves this bed!! It’s just a lil too small so I’m going to get a med so he can really stretch out!
By Tonya E.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Tonya. Thank you for sharing your kind words with us. We look forward to serving you again soon!
We would have appreciated having: Confirmation that the order was received Notification of the progress of our order Notification of when to expect delivery
By Malcolm
Response from MrFluffyFriend™· Jan 24, 2023
Hi Malcolm! Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.🐾️
My dog Nellie is in love with her bed. It has played a big part in her recovery from leg surgery. She snuggles in and gets herself comfortable. She has a tendency to be on the nervous side but that all disappears when she settles in her fluffy bed. She thanks you profusely.
By Rob
Response from MrFluffyFriend™· Jan 24, 2023
Hi Rob. We are happy to know you and your pet had a positive experience at MrFluffyfriend. Looking forward to seeing you again soon!
No problems with this company. Delivery takes a while to UK but it always arrives.
By Dod A.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Dob. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. We try to constantly improve them with helpful feedback like yours.
Great quality and service
By Pauline D.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Pauline! Thank you so much for the 5-star review! We only want what's best for your beloved pet. 🐾️
I purchased the XXL dog bed for my lab. He is 12 and has significant arthritis. The add boasts that the pillow is therapeutic and offers comfort and relief. I purchased what I thought was going to be above and beyond what other dog beds were. It is a comfortable fabric and the size is good. But the filling is not enough to support a 65+ pound dog. Basically he bottoms out. I reached out to the company for help and ended up getting $13 back. To use my $70 pillow I have to stack it on my dogs old bed so it is still useful. I wouldn’t recommend this pillow for large breed dogs.
By Donna C.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Donna! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I just finished a big walk with my pup and had received my Mr Fluffy bed earlier and he saw it and jumped in and buried his body in it and went sound to sleep. He loves it! I love it!
By Randy N.
Response from MrFluffyFriend™· Jan 24, 2023
Hi Randy. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
