Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
770 reviews
Monitech Ignition Interlock SystemsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
The person who helped me took care of all of my needs in a great manner
By Willie W.
Response from Monitech Ignition Interlock Systems· Aug 25, 2026
We truly appreciate you highlighting Irene and Lauren. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Great customer service
By Jerry Wilson J.
Response from Monitech Ignition Interlock Systems· Aug 24, 2026
We’re so glad you had a great experience with Solina. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Need to have stores OPENED 7 DAYS a week in all stores CLOSER locations!!
By Victoria C.
Response from Monitech Ignition Interlock Systems· Aug 19, 2026
Thank you for your review. We’re always looking for ways to improve, and your input helps us move in the right direction.
Ms. Brenda helped me out and her patients was awesome just super last week and this week helping me get to the bottom of things I wish I could give her a 10 star!!!Yall need more help like her!!!
By aron E.
Response from Monitech Ignition Interlock Systems· Aug 19, 2026
It’s great to hear that Brenda was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Oh my goodness I wish I would have got the agent's name. She was absolutely as helpful as she could be. Super sweet! I think this is the first time I've ever called monitech that I left the conversation with a smile.
By Mekkel H.
Response from Monitech Ignition Interlock Systems· Aug 19, 2026
We really appreciate you taking the time to highlight Brenda. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Great service
By CELEUCO V.
Response from Monitech Ignition Interlock Systems· Aug 17, 2026
We’re thrilled to hear that Nadia provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
The kind representative I talked to helped me without judgement and treated me with respect. This is the first person I’ve talked to in your call center that’s treated me like a human, and your other representatives should take notes from her.
By LadyWorkHorse
Response from Monitech Ignition Interlock Systems· Aug 11, 2026
Thank you for sharing such kind words about Krystal. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
It was very informative.
By AH
Response from Monitech Ignition Interlock Systems· Aug 11, 2026
We truly appreciate you highlighting Joshua. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
