The rep was very patient and…
The rep was very patient and informative.
By SM
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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770 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 493 reviews with 5 stars · Clear filters
The rep was very patient and informative.
By SM
She was very helpful in every way.
By CAA
The staff is very friendly and fast service
By Sandra P.
At 9 at night on Saturday a very kind lady helped me get an appointment to swap out my device from my truck to my car. I'm so thankful for intelligent people who can do their job with a great attitude. Now If you could just lower my rate.
By KEVIN D.
Response from Monitech Ignition Interlock Systems· Oct 5, 2026
Thank you for sharing such kind words about Joanna. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
The very nice lady was very informative and patient. She listened to all the information about the trouble I was encountered with the interlock system. Together we tried all the tasks to reset the system. Unfortunately it seems the system is defective at the moment.
By Raymond C.
Response from Monitech Ignition Interlock Systems· Oct 2, 2026
We truly appreciate you highlighting Nadia. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Service representative was courteous, and knowledgeable.
By CLAUDE S.
Response from Monitech Ignition Interlock Systems· Oct 2, 2026
We’re so glad you had a great experience with Myca and Nerizza. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Tawana was really friendly and helpful with the process. Thank you!
By Miguel B.
Response from Monitech Ignition Interlock Systems· Sep 28, 2026
We’re thrilled to hear that Tawana provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Very understanding & nice
By Wh
Response from Monitech Ignition Interlock Systems· Sep 21, 2026
Thank you for sharing such kind words about Nadia. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.