Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
90 reviews
MoneyThumbSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MoneyThumb simplifies your lending and financial accounting through easy-to-use financial file converting and analysis tools. Our products move transaction data from where you have it to where you need it, helping speed up financial decision-making with more accuracy.PDF Insights:Enables banks and lenders to read and analyze financial documents in seconds to determine a loan applicant’s creditworthiness.Thumbprint®:Helps banks and lenders instantly evaluates and scores the authenticity of PDF financial documents giving you a fraud score so you can make more confident lending decisions.Accounting File Converters:Helps accounting professionals and small businesses convert virtually any file type into the QBO, QFX, OFX, or other formats for quick and easy import into your accounting system.
MoneyThumb (moneythumb.com) has 90 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
90 approved reviews, newest moderated first
Great product, recognize bank statements very well
By Jennifer W.
Response from MoneyThumb· Mar 27, 2023
Hello Jennifer, Thank you for taking the time to submit a review of MoneyThumb's bank statement analysis tool. We are glad that you're having a positive experience!
I never got a response to my question
By tallyatsolutionsgmail.com
Response from MoneyThumb· Mar 4, 2023
Hi [email protected] - we sent you an email for more clarity on the question that you have, and our customer service team should be reaching out to you as well. Thank you for letting us know.
THIS SOFTWARE CUTS DATA ENTRY TIME DRASTICALLY. IT'S A MUST HAVE.
By WILLIE P.
Response from MoneyThumb· Mar 3, 2023
Thank you for your review, Willie. We're glad to hear that MoneyThumb is helping cut down the need for manual data entry - hopefully helping accuracy too!
When I started working with the program I had a few questions. I tried to get help and the heip app told me to send an email. I never received an answer or any contact was made to me. I am an accountant and I am working with the program. I still have questions but if you did not help before why would you help me now.
By Rodrigo P.
Response from MoneyThumb· Mar 4, 2023
Hi Rodrigo - our customer service team has not seen any inquiries from you, so it looks like those questions did not make it over to us. Please expect to hear from customer service. We want to make sure your questions are answered. Thank you.
Doesn't work all the time. When it does, it's great.
By Marc S.
Response from MoneyThumb· Mar 2, 2023
Hi Marc, Thank you for your candid feedback. Our developers would appreciate any specific feedback related to the times when our product doesn't work. Please reach out to us at https://www.moneythumb.com/contact/ and let us know what's happening so we can determine whether or not there's a fix we can implement. Thanks.
I subscribed to this for my accounting office and the product itself is good. We had this installed on too many computers which I wasn't aware of at the time and we're locked out of the program. We had since uninstalled this from every work station except for one, which is all I really need anyway, but the company has refused to reinstate our license and so I have paid for a subscription that I can't even use. Completely unprofessional approach and it forced me to look for alternatives. We are not looking to take advantage of an excess number of licenses. We have a history of emails that show we were looking to correct this over and over again. An issue may have arose from an install on a computer that isn't even in use anymore and can't even be turned on. But that doesn't seem to matter, we are being treated as if we are trying to scam the system when all we want is the single license and install that we paid for. Completely immoral of the person running this company. There are other similar software companies and while this product works, put your money in someone else's pocket, not this jerk.
By James
Response from MoneyThumb· Mar 2, 2023
Hi James - without getting into the particulars about your situation, we believe that we did our best to work with you on your single-user license. It is very clear that our license is for a single install and we even made an exception in your case until we saw continuous attempts to install on other computers. We then had no choice but to limit the single user license to a single computer. Our products are priced much lower than many of our competitors and to keep our products competitively priced, we need to ensure that our licensing policies are being adhered to. Please do reach out to us at https://www.moneythumb.com/contact/ if you would like to discuss further.
The best at what it does. The user experience leaves something to be desired but for converting pdfs and even CSVs to OFX, it's the right tool for the job. I have had a great experience with their customer service as well.
By Andrew
Response from MoneyThumb· Mar 2, 2023
Hi Andrew, Thank you for your honest feedback. If you are able to send us specific feedback on the user experience (https://www.moneythumb.com/contact/) and how we can improve, we'd be grateful.
Very useful tool for businesses and accountants
By Syed
Response from MoneyThumb· Feb 27, 2023
Hello Syed - Thank you for taking the time to review MoneyThumb. We are glad that you're getting value out of it.
