MoneyThumbReviews of moneythumb.com

Response from MoneyThumb· Mar 13, 2025

Hello Georgetown Massage, LLC - thank you for taking the time to write us a review. We are so glad to hear that MoneyThumb was able to convert the bank transactions for you, saving you countless hours of time. Glad to have you as a client!

Response from MoneyThumb· Feb 6, 2025

Hello Sr Mary - Thank you so much for your wonderful review! We truly appreciate you taking the time out of your busy schedule to share your thoughts with us. Your feedback has been shared with our customer service team, and it serves as a heartfelt affirmation of our commitment to ensuring our clients' satisfaction. We're thrilled to have you as a valued customer at MoneyThumb. Thank you once again for your kind words and for choosing us!

Response from MoneyThumb· Dec 16, 2024

Hi Bill - Thank you so much for your glowing review and for being a loyal customer over the years! We're thrilled to hear that our products have consistently met your needs and we're glad our support team has been able to assist you effectively. We look forward to continuing to serve you with the same dedication and quality you've come to expect from us. Thanks again.

Response from MoneyThumb· Oct 17, 2024

Thank you for your review, Connie, and for highlighting specifically how MoneyThumb helped you. We appreciate your taking the time to provide your feedback.

Response from MoneyThumb· May 9, 2024

Hi Mark - Thank you for the feedback; glad our support team was responsive.

Response from MoneyThumb· Feb 8, 2024

Hi John - we are so glad that you took the time to share your experience with MoneyThumb. We take pride in our ease of use and excellent customer service and the ability to help our clients save time. Thank you for being a valued client.

Response from MoneyThumb· Feb 8, 2024

Hi Kaival, In reviewing the customer service logs on your account, it's clear that we have tried everything we can to assist you. We have explained to you that because you purchased a 1-user license, you cannot install it on multiple machines. We asked you to provide the MAC address of the one computer that you will be using, which we then associated with your single-user license. However, even after you indicated that you uninstalled the license from the other machines, we kept seeing new activity on those "uninstalled" machines. Our license system does not allow for this and it's made very clear in our terms and conditions that the user is completely responsible for maintaining and controlling your license code. If you have sent your code to multiple users who keep using it, there is nothing we can do from our end as we do not have the ability to deactivate a machine remotely. We have tried several times to work with you to identify the one computer you will be using with the 1-user license that you purchased, but clearly the license is being used on other machines. We do have online subscriptions that may be better suited for your multi-user needs; please reach out and we can share more details. We wish you success in finding a solution that better fits your needs.

Response from MoneyThumb· Oct 18, 2023

Hello TMW, Thank you so much for taking the time to write us a review. We appreciate your feedback and are so glad that MoneyThumb is a time-saver for you. ~ MoneyThumb