Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Edward was excellent. He explained everything clearly and calmly. He anticipated the features that we would need in our situation. I appreciated getting assistance when I needed it on a Sunday morning.
By Connie K.
Response from MobileHelp· Dec 6, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Richard was very helpful and explained the system well.
By Barbara
Response from MobileHelp· Dec 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Informative, timely and actionable sales interface
By John d I.
Response from MobileHelp· Dec 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
needs to have print bigger, so seniors citizens can read it
By customer
Response from MobileHelp· Dec 4, 2023
Thank you for your review. We will definitely take this into consideration as we strive to enhance each customer's experience! We value your feedback and having you as part of our MobileHelp family. If you ever have any questions or concerns please reach out.
cheerful & competent service Timely response to our service start
By customerCec
Response from MobileHelp· Dec 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative was polite, helpful and respectful. The information he provided was very informative and provided exactly what we were asking for. The cost is what we thought it would be. Peace of mind is worth the price we paid. I know we will be pleased with the purchase.
By Sue D.
Response from MobileHelp· Dec 2, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very helpful
By customer
Response from MobileHelp· Dec 2, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Bill was a real pleasure working with, made the entire process flawless, and was very patient.
By WG
Response from MobileHelp· Dec 2, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
