Matthew Perry was very helpful and…
Matthew Perry was very helpful and patient. It was an easy setup.
By Kathleen C.
Response from MobileHelp· Dec 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Matthew Perry was very helpful and patient. It was an easy setup.
By Kathleen C.
Response from MobileHelp· Dec 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Michael was fantastic at explaining how the system works and about the fall protection. I particularly like that feature. He was extremely courteous and helpful and answered all of my questions in a very timely manner. He is a great customer service representative for your company.
By Hayla C.
Response from MobileHelp· Dec 2, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Mark explained the system and the payment options clearly and was extremely professional
By customer
Response from MobileHelp· Dec 2, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
seemed easy
By customermike
Response from MobileHelp· Dec 4, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service. Called 3 times 1st for information, 2nd for questions and 3 rd to order. Spoke to a different person each time and they were all three professional, friendly, knowledgeable and easy to understand.
By Margy
Response from MobileHelp· Dec 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
courtesy, clear explanation of service, expeditious completion of application requirements
By P C.
Response from MobileHelp· Dec 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The gentleman I talked to explained their service in a very thorough concise way.
By Katherine
Response from MobileHelp· Dec 2, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Wearing your necklass give me a feeling of security in the event of an emergency. Most of the time I can't even feel aroung my neck and that I can actually talk to someone, but best of all the FALL sensor, since I had already fell twice before.
By customerBarbara K.
Response from MobileHelp· Dec 2, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.