Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The representative was very helpful and knowledgeable. I very much appreciated his upbeat attitude. He was also professional and sympathetic to our situation.
By Stacey Douglass C.
Response from MobileHelp· Dec 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Patrick was extremely helpful, understood our needs quickly, provided lots of useful information, and set us up efficiently with an appropriate plan.
By Lesley R.
Response from MobileHelp· Dec 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Nice informative
By Julie
Response from MobileHelp· Dec 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Steward answered all my questions and listened to my concerns
By bkcustomer
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stewart was professional, friendly, and very knowledgeable. He told me exactly what I needed to make a decision. I'm thankful for his help.
By Judy C.
Response from MobileHelp· Dec 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Tony was fantastic. Calm, informative, concise and clear.
By Kasey
Response from MobileHelp· Dec 6, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
sales person made sure I understood information about products.
By Edward N.
Response from MobileHelp· Dec 6, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer service was great, and the pricing was reasonable. I will come back in a few months to rate the overall experience.
By customer
Response from MobileHelp· Dec 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
