Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Great customer service really made me feel comfortable in getting my purchase
By customer
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
After talking with several companies I settled into this one. I talked with several different sales representatives before making up my mind and a plan that fit my budget. I appreciated my sales representative spending all the time I needed to help me figure out what I needed considering I have a brain injury and needed a little extra time and help with my decision. This was one of the biggest reasons why we purchased this product, but not the only reason. I enjoyed the fact that this company is US based and their products are made in the USA with high quality control standards.
By Linn G.
Response from MobileHelp· Dec 13, 2023
Thank you for your review! We are happy to have you as part of our MobileHelp family! Your safety is important to us, and so is transparency with our customers. We would like to clarify that while our company is proudly founded and operates in the US. Some of our equipment is manufactured globally to ensure the highest quality and performance. If you ever have any questions or concerns please do not hesitate to reach out.
Just ordered for my Mom, great customer service!! Mr Hammerman was so kind and patient!!
By Laurie B.
Response from MobileHelp· Dec 6, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very simple; excellent customer service! Thank you.
By customer
Response from MobileHelp· Dec 6, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
very much needed great price
By customer
Response from MobileHelp· Dec 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Explained it well. Quickly got information to sign my mom up.
By Becky
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great listening skills. Great customer service and simplified information to understand project
By June E.
Response from MobileHelp· Dec 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The set up process was very easy.
By customer
Response from MobileHelp· Dec 6, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
