Helpfull
Answered all questions and followed up
By Gary B.
Response from MobileHelp· Dec 8, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Answered all questions and followed up
By Gary B.
Response from MobileHelp· Dec 8, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Paula was amazing she walked me through everything that I am getting and was very courteous and explained everything very well. Paula was very kind and understanding. Outstanding customer service. A great job! Keep up the great work Paula!!
By DIANE
Response from MobileHelp· Dec 8, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Stewart is a great communicator, he made this process a breeze! Stewart is an asset to your agency.
By GREGORY A.
Response from MobileHelp· Dec 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Salesman Noel was very knowledgeable and easy to work with
By Linda M.
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The customer service was very helpful and nice
By Candice
Response from MobileHelp· Dec 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great initial contact. Contact was knowledgeable and explained product and costs well.
By Pam M.
Response from MobileHelp· Dec 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Paula was very thorough, took time to answer my questions & was very helpful.
By care giver / C.
Response from MobileHelp· Dec 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My experience was great. JB explained everything to me.
By customerRuth
Response from MobileHelp· Dec 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.