Mostly good
It was good, but the sales person was a little too pushy.
By customer
Response from MobileHelp· Dec 20, 2023
Thank you for your review of our service. We always want a positive experience for our customers and will take this feedback.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
It was good, but the sales person was a little too pushy.
By customer
Response from MobileHelp· Dec 20, 2023
Thank you for your review of our service. We always want a positive experience for our customers and will take this feedback.
Very helpful people
By Susan D.
Response from MobileHelp· Dec 20, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Ferris was exceptional. Took time to explain everything included. Was patient with all questions being asked. No pressure received to make my decision that this was the right decision!
By customer
Response from MobileHelp· Dec 20, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Thorough and patient.
By kimberly G.
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Noel was patient and informative and helped get the ball rolling on our new system.
By customer
Response from MobileHelp· Dec 20, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
easy fast and convenient.
By Tom H.
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service.
By Larry
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
All has arrived. Set up easy and am using the system
By Elizabeth B.
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.