Excellent service
Noel was knowledgeable, helpful, and kind. He made the experience easy.
By customer
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Noel was knowledgeable, helpful, and kind. He made the experience easy.
By customer
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patrick made everything so easy and helped ease my mind! He took time to explain it on a 3 way call with my dad and explained everything really well. So thankful for an easy system that will help me keep dad safe from across the country!
By Jill
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I wish I knew the name of the woman that helped me. She was warm, friendly and fast!
By Beth B.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I did not like that using a checking account instead of a debit/credit card would have delayed shipment. I am resentful of the lack of trust in cooperate America. I feel like I am just a number, not a person in need of help.
By Linda S.
Response from MobileHelp· Dec 21, 2023
We received your review and we apologize for any inconvenience with the payment at the time of your order. With checking accounts there is a hold period between banks when processing the transaction. Rest assured that your safety is our top priority, and we are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very polite and helpful.
By Joan C.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Easy sign up
By customer
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Noel was patient and very thorough!
By Bob D.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Initial contact very good. No pressure.
By Customer
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!