Great customer service
Great customer service, Nathan was very helpful and took time to go over my choices...
By customer
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Great customer service, Nathan was very helpful and took time to go over my choices...
By customer
Response from MobileHelp· Dec 20, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Well, I talked to this wonderful man. He set me up with a plan that was suited for me and I am very happy and can’t wait to start my journey. Thank you so much. I will feel much safer with this in my home and on my person.
By Lillie O.
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Albert was very empathetic, kind, helpful, and professional. Thank you Albert!
By customer
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I chose your company because of the excellent reviews on line, and then when I called, I discovered that you also had excellent customer service. Francine was most helpful, answered all my questions and explained the system in detail. Thank you.
By Pat Q.
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Samuel did a great job explaining everything and was very helpful. Love the fact that they answer the phones very promptly!
By customer
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The staff answered all my questions, even on a Sunday. they talked us through the setup and made sure my mom was comfortable using the equipment.
By Diana
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Paula explained everything
By Josh K.
Response from MobileHelp· Dec 20, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Francine was very helpful. She went over all my options. I did not feel rushed.
By Anna C.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!