Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
I just ordered today ,but Nathan was so very helpful and really on the ball too. We barely got started and he already had gotten things lined up for me . He was so helpful and friendly too..I enjoyed him taking care of my order. Thanks Nathan !
By Juliana G.
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Customer service representative was very helpful and friendly and informed.
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The gentleman I talked to on the phone was very informative without being pushy.Thats big in my book! I want to thank you, I now feel such a piece of mind no matter where I am life is much better! Christine H.
By Christine H.
Response from MobileHelp· Mar 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
very informative and accommodating
By Lady D.
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samuel was a pleasure to work with and made chosing the equipment easy!
By Terry L W.
Response from MobileHelp· Mar 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Claire was very helpful and explained everything thoroughly. I love that we don't have buy the equipment on top of the monthly fee.
By Betty
Response from MobileHelp· Mar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Thoroughly explained the service. Highly rated by Council on Aging.
By Fred T.
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great, knowledgeable, answered all my questions. The cost is very affordable. Highly recommend. And, can be purchased monthly. Shipment will be received in approx. 3-4 days, plug it in and it's ready to go!
By William
Response from MobileHelp· Mar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
