Fast
Fast, friendly, and efficient
By customer
Response from MobileHelp· Mar 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Fast, friendly, and efficient
By customer
Response from MobileHelp· Mar 14, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
We have had a very good experience with MobileHelp so far. The salespeople are very courteous and informed and helpful. Their explanations were clear.
By Ali
Response from MobileHelp· Mar 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very helpful customer service, easy to set up, simple equipment. My father dropped the pendant by accident and was able to see what the process to get help was like. Very clear, kind, and professional.
By Jen
Response from MobileHelp· Mar 14, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Matthew was very kind and helpful
By Gwenevere
Response from MobileHelp· Mar 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The representative answered all of my questions with ease and was very cordial. Made me feel very comfortable.
By Lisa
Response from MobileHelp· Mar 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
So far my experience with MobileHelp has been great. My salesperson Bill was so friendly and helpful and I'm looking forward to being a part of this family.
By Lori Y.
Response from MobileHelp· Mar 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I already did this
By customer
Response from MobileHelp· Mar 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
You are very prompt with your response and contacting the family. I would recommend your services to others.
By SR
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!