Very easy set up.and test run
Very easy set up.and test run
By Jacqueline
Response from MobileHelp· Mar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very easy set up.and test run
By Jacqueline
Response from MobileHelp· Mar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Extraordinary help in determining what the company has to offer as well as what they can do for my family. Listened to what our needs were and matched that up with the right product/services.
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Edward was very helpful and explained everything to my satisfaction.
By customer
Response from MobileHelp· Mar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very helpful in getting things started. Explained how the unit works so my 90 yr old mother could understand what she was getting and how easy it was to get signed up for the service.
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Claire was fantastic to work with
By paul F.
Response from MobileHelp· Mar 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
monitor (necklace) was out of home for over a month and no response to see if things were working ok
By customer
Response from MobileHelp· Mar 13, 2024
Thank you for your review of our service! We apologize for any trouble you experienced reaching us. Our Technical Support team can be reached at 877-827-6207 and is always happy to help. Thank you for being a valued part of the MobileHelp family!
The representative i was fortunate enough to speak with, Samantha, was knowledgeable, professional and personable. She knew the product backward and forward. Samantha was patient in answering all my questions and concerns. A terrific employee!
By Claudette
Response from MobileHelp· Mar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Customer service is awesome!
By customer
Response from MobileHelp· Mar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.