Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
I am both impressed with MiaDonna backing up their work as well as how they engaged with me. I needed my platinum band cleaned and after assessing it, they gave me a new one. I didn't expect that and was simply delighted.
By m. S.
My fiancé absolutely loves her engagement ring and we were both blown away with the quality of the products. Will continue to recommend and probably be purchasing in the future!
By Alec G.
Response from MiaDonna· Dec 29, 2019
Hello Alec Thank you so much for your wonderful review and we are delighted to hear that you loved your engagement ring. Hopefully we will work with you again in the future.
The best customer service. Quick to respond and always had a solution to any issue! 5 stars every time!
By Alexis H.
The ring is absolutely beautiful and a complete hit! I had a question early on and customer service/support was fabulous!
By RKT
Response from MiaDonna· Dec 29, 2019
Thank you so much for taking the time to write such a great review. We are so happy to hear you love your ring and the service you received!
One of the best online experiences for sure .
By David J.
Super easy to order, beautiful presentation when rings arrived. Customer service was impeccable.
By karla M.
I really appreciated the way MiaDonna worked with us to find the right ring set for our wedding. It was a low pressure experience with stellar results. Also we enjoy the added comfort of knowing our purchase is ethical. Thank you,MiaDonna!
By Chris C.
I love these earrings. They are my daily go-to and I get tons of compliments on them.
By Michelle H.
