PupnecklaceReviews of pupnecklace.com

Response from Pupnecklace· Mar 2, 2024

Thank you for your positive feedback on our work and pricing. We're delighted to hear you're satisfied. Regarding the chain size, （Now each chain has a 5 cm extension chain, if there is another request, we will give another chain）we appreciate your input. If you have any specific preferences or suggestions, please feel free to share. Your satisfaction is our priority. Best regards, pupnecklace

Response from Pupnecklace· Mar 2, 2024

Dear Taylor Maclean, Thank you so much for your kind words! We're thrilled to hear that you're pleased with the custom necklace. Your satisfaction is our utmost priority, and we're delighted we could create something special for you. If there's anything else we can assist you with or if you have more ideas for customization, feel free to let us know. We appreciate your trust in us! Best regards, pupnecklace.com

Response from Pupnecklace· Mar 2, 2024

Dear Jess, We're overjoyed to hear that the custom necklace with intricate details has left you in awe. It warms our hearts to know that your fur baby is always close to you. If there's anything else we can do for you or if you have more ideas for future creations, please don't hesitate to share. Your satisfaction means the world to us! Warm regards, pupnecklace.com

Response from Pupnecklace· Mar 2, 2024

Dear Medina, We're thrilled to hear that you love the custom necklace we crafted for you! Your satisfaction is our greatest reward. If there's anything else we can assist you with or if you have more ideas for personalized creations, feel free to let us know. We're here to make your experiences with us truly special. Warm regards, pupnecklace.com

Response from Pupnecklace· Mar 2, 2024

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you've experienced. We value your input, and we're committed to addressing your concerns to ensure a better experience in the future. (Our staff has also sent the original drawings to your email) To better assist you, could you please provide additional details about your specific issue? We want to understand your perspective and work towards a resolution that meets your expectations. Alternatively, feel free to reach out to our customer support team directly at [[email protected]]. We are here to assist you promptly. Once again, we appreciate your feedback as it helps us identify areas for improvement. We look forward to the opportunity to make things right. Best regards, pupnecklace

Response from Pupnecklace· Mar 2, 2024

Dear Paige Poloha We're delighted to hear about your wonderful experience! It's fantastic to know that the item matches the pictures, the quality meets your expectations, and the delivery was prompt. Your satisfaction is our priority, and we're grateful for your positive feedback. If there's anything else you need or if you have more experiences to share, feel free to reach out. We look forward to serving you again in the future! Best regards, pupnecklace.com

Response from Pupnecklace· Jan 11, 2024

Dear Chelsea, Thank you for sharing your experience on Trustpilot. We're thrilled to hear you love the custom pet necklace! Your understanding about the delivery time is appreciated. We're actively improving it post-holidays, with orders expected to arrive within 2 weeks. We're glad the necklace exceeded expectations, and the complimentary laminated picture was a nice touch. Thank you for choosing Pup Necklace—we look forward to serving you again! Best, Matt Director, Pup Necklace

Response from Pupnecklace· Jan 11, 2024

Dear Faith, Thank you for your kind words on Trustpilot! We're thrilled that you love your pupnecklace and that it serves as a beautiful keepsake for your childhood dog. We're delighted to hear it came out perfect, and your satisfaction means the world to us. If you ever have more memories to cherish, we're here for you. Best, Matt Director, Pup Necklace