Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
Perfect! It's everything she wanted and more. She is going to love it.
By Nick
Response from MiaDonna· Nov 30, 2019
Thanks Nick for taking the time to write a great review. We are delighted to hear you are happy with your purchase and I am sure your fiancee will love it!
Sceptical at first but, I went ahead with my purchase after an insightful chat with Justine. I had a deadline requested in and was able to get my order on time and the ring is every bit of what my wife wanted. Very pleased with the quality of the diamond and customer service!
By cheng Y.
Great quality and service
By Jorge
Fast delivery and friendly customer service!
By Manal
I was very pleased with my purchase. A year later the customer service was outstanding when I had to replace a stone in my ring. I am very grateful for the way MiaDonna helped me.
By Hernandez
The ring is beautiful! I love it. Great price and great quality.
By Lane
I bought an engagement ring from here my fiance loved it. The quality it great and so is the time to build the hiring.y only complaint is I'd like to have a confirmation email to know if my order went through. After I ordered it I only got an email when it was shipped out.
By Brock
Response from MiaDonna· Nov 20, 2019
Hello Brock Thank you for taking the time to write a wonderful review. I am not sure why you did not receive an email confirmation when you ordered your ring as they are generated automatically once the sale has gone through. That is so strange and I apologize that you did not receive this. We are delighted to hear that you and your fiancee love the ring you purchased.
Great customer service! I had to get my husband’s wedding band re-sized (before the wedding day) and the customer service team were very responsive and helpful. They were able to return it with plenty of time and kept me updated through the whole process. I would definitely recommend MiaDonna and we will shop here again.
By Kathryn S.
Response from MiaDonna· Nov 20, 2019
Hello Kathryn Thank you so much for writing such a great review. We are delighted we managed to get your husband's ring back to you in time for your wedding day. Look forward to working with you again in the future.
