Great service and the earrings arrived…
Great service and the earrings arrived when expected. Could not be happier with their service. Thank you.
By John H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
Great service and the earrings arrived when expected. Could not be happier with their service. Thank you.
By John H.
Justine from customer service has been phenomenal. Give that woman a raise (as long as the wedding band arrives on time:)
By Erich O.
Incredibly prompt and seamless experience. The piece (an engagement ring) is stunning. I highly recommend MiaDonna.
By Chris B.
Well-designed and easy to use website. Love what the company stands for. Unique designs. Amazing craftsmanship.
By Greg
Response from MiaDonna· Jan 25, 2025
Thank you Greg, we appreciate you taking the time to write a review and are delighted to hear you love your beautiful MiaDonna ring.
Customer service on stand point of helping order was great. As far as after you order and when to expect or track the process poor.. Only can give the standard order delivery time no real info of your items is at this stage and there is only 3 days left for example, very frustrating..
By joe B.
Customer service reached out to me to confirm my shipping address, and I thought this was fantastic ?
By Jennifer T.
Response from MiaDonna· Jan 13, 2025
We are delighted you were pleased with the service you received. Thank you Jennifer.
Justine your customer service rep was so helpful, efficient, knowledgeable and went beyond to help me. I am so thankful for making my first experience with Mia Donna such a good one. I will def come back.
By Paul
Response from MiaDonna· Dec 31, 2024
Hello Paul, it was a pleasure to help you and I am pleased we managed to get your bracelet to you in time for Christmas. Thank you so much for choosing MiaDonna.
Fantastic experience all around, wife loved it.
By Stephen B.
Response from MiaDonna· Dec 31, 2024
Thank you for taking the time to write a review. We are delighted your wife loved her beautiful ring and thank you for choosing MiaDonna.