I have not received my order
I have not received my order
By Matt A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
I have not received my order
By Matt A.
The staff listened and provided direct support with what I wanted. Didn’t try to upsell me or make me second guess my choices. Greatly appreciate them listening and providing me with exactly what I was looking for!
By Nikole R.
Great product, fantastic looking, fast delivery! Wife loved them and they arrived on her birthday! 10/10
By Kansas D.
Been a month and I have not yet received my order due to an error on their end. Customer service has been decent to respond to my queries within 24-48 hours.
By Shraddha
Ordered new diamond studs and they are gorgeous!
By Kadee
I Love love love my ring. I call it my dream ring. It is STUNNING 💍 🤩
By Cynthia P.
I never received anything. I’m glad I ordered a ring sizer first, because now I don’t trust them to deliver something expensive like a ring. I emailed them two weeks after I ordered, and they just said usps is slow. I have usps informed delivery, and nothing has ever shown up as even being mailed by them. The email didn’t give a tracking number either, which I thought was strange. I already inquired about my order, and didn’t get a real answer, so I guess they can keep my $5, lol.
By Kara
Fast, professional, reasonable pricing and great quality.
By Nga L.
Response from MiaDonna· Jul 5, 2025
Thank you so much for your wonderful review. We are delighted you were happy with both the product and service you received.