It was as advertised.
It was as advertised.
By David
Response from MiaDonna· Jul 2, 2025
Thank you, David, for your review. We hope your finacée loves her beautiful ring.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in Portland, Oregon, MiaDonna is a leading retailer of beautiful, ethical and affordable fine bridal jewelry compassionately crafted with conflict free lab-grown diamonds, lab-grown gemstones and recycled precious metals.As a foundation-first company, a minimum of 10% of the profits from your purchase fund educational, mentorship, agricultural, and urgent relief programs in diamond mining communities through The Greener Diamond Foundation. With your help, we can positively change the lives and lands affected by the conflict diamond trade and build a more sustainable fine jewelry industry.
MiaDonna (miadonna.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
639 approved reviews, newest moderated first
It was as advertised.
By David
Response from MiaDonna· Jul 2, 2025
Thank you, David, for your review. We hope your finacée loves her beautiful ring.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
By Robert B.
Response from MiaDonna· May 29, 2025
Thank you so much, Robert, for being a wonderful MiaDonna customer.
If I could give 0 stars, I would. Nightmare of a company to work with and wish we had gone with a different jeweler. It's sad to feel regret looking at something that is supposed to make me feel love and happiness. Its been 5 years since I had my original engagement ring, upgraded it with their program since my husband couldn't choose the diamond he wanted originally (that's a whole different problem), had it remade TWICE because quality was awful, and I had my wedding band for less than 1.5 years until I had to replace it with a similar band from a different jeweler because TWO diamonds fell out and the band cracked TWICE. A diamond in the newest engagement ring on the band SHATTERED. How does a diamond, shatter?? When I took it into the jeweler I had my new wedding band made I asked them to look at that specific diamond because to me it looked off... they were hopeful that is was just dirt, but they came back and notified me that it was indeed shattered and they replaced it with a new diamond. Long term - quality is absolute crap. Customer service is cold. If we could go back in time, we would save ourselves the money, the time, and the heartache.
By SKN
Loved the selection and story and my sales person was a true expert. We had a lot of fun trying on and selecting my diamond hoop earrings. Love them!
By Erika P.
Response from MiaDonna· May 12, 2025
Thank you so much, Erika, for your wonderful review. We are delighted you were happy with the product and service you received.
Always top notch service, great products and fast shipping.
By DawsBoss
Response from MiaDonna· Apr 22, 2025
Thank you so much, Dawson, for your wonderful review. We appreciate you as a MiaDonna customer.
The ring came out absolutely beautiful. And the process was super easy. The one thing I wish they did a better job about, is the communication throughout building the ring. It took about 20 days for the the build and ship it but there was very little communication which left me feeling uneasy.
By Megan
Response from MiaDonna· Mar 14, 2025
Hello Megan, we are delighted you loved your new Flourish Ring. We are sorry to hear that you were unhappy with our communication though. In our purchase email, we generally inform our customers that it will take 15-20 business days to handcraft with a further 2-day shipping and that we will send tracking when the product is ready to ship. Unfortunately, the jeweler does not have time to keep us updated with how every order is progressing but we agree it would be wonderful if he could and we understand that our customers are eager to receive their new piece of jewelry. Thank you for choosing MiaDonna.
Fantastic product and customer support.
By Ryan Andreas A.
Response from MiaDonna· Mar 10, 2025
Thank you so much Ryan. We are delighted you loved your purchase and the service you received.
Customer support. Amazing. And product. Is great
By JOHN T.
Response from MiaDonna· Mar 6, 2025
Thank you so much John for your wonderful review. We are delighted to hear you love your ring.