MDsaveReviews of mdsave.com

Response from MDsave· May 2, 2023

Hi Lynn, we're so sorry to hear you haven't received your results and the inconvenience that may have caused. MDsave is here as a resource to help you compare pricing and shop for your healthcare services at affordable rates. Because MDsave does not perform the healthcare services purchased on our platform, we are not able to access or provide any testing results as part of our scope of services - only your provider is able to share that information with you. We have reached out to our provider partner to let them know they need to follow up with you regarding this request, and hope they are able to resolve the situation for you. Any remaining questions you might have would need to be directed to the provider's office or facility where the test was performed. If you have any questions around the purchase, redemption, or need help purchasing any additional services, our customer support team would be happy to assist you. - MDsave Team

Response from MDsave· May 2, 2023

Hi Peter, I am so sorry to hear you had issues with your purchase. I reached out to my support team for an update and they said the incorrect voucher has been refunded and we were able to assist you with the correct one. I am happy to hear we resolved your issue and please feel free to reach out to our support team if you have any other questions! - MDsave Team