The site is incredibly easy to use
The site is incredibly easy to use. The only feature I would like is a breakdown description of exactly what the payment is for. The facility, the Physical Therapist or other.
By J M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,094 reviews
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MDsave, powered by Tendo Marketplace, is a free-to-use website that makes healthcare more accessible by changing the way patients shop for care. We partner with high-quality providers to offer affordable, upfront rates on medical procedures, allowing patients to purchase their care directly online with all related fees bundled together—that means no surprise bills or hidden costs! By paying upfront, patients can save money while avoiding unexpected medical expenses.Tendo Marketplace also powers Care Connect, offering employers access to bundled healthcare services for their employees.Visit mdsave.com to learn more.
MDsave (mdsave.com) has 5,094 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 210 reviews with 4 stars · Clear filters
The site is incredibly easy to use. The only feature I would like is a breakdown description of exactly what the payment is for. The facility, the Physical Therapist or other.
By J M.
It was easy to get through the process
By Timber M.
MDSave was great but unfortunately CHI Immanuel didn’t apply it and I received a bill from radiology. When I called MDSave she was very helpful and I believe took care of it.
By Jill R.
It appears there was some confusion at the doctor’s office regarding the payment submission process, as the receptionist was not too familiar with the procedure.
By Rachel S.
It made getting the surgery much faster. I wish more of the doctors office staff knew more about the program. Its only been a week so we will see how the next few weeks go if I get a bill or not.
By Sarah B.
Good for the pricing and bad for the distance that you have to drive.
By Daniel V.
The only issue I have is that there are no facilities near me. I had to drive almost 2 hours one way.
By Burd
Well, technically, the MDSave-related site is 5-star in theory and experience - until I receive duplicate (higher) bills from the servicer for the same tests and then additional hidden bills from one of their servicers (and I still haven't figured out what they have to do with the process yet). It's happened twice in a row now and it is still unresolved. Probably not MDSave's fault, again, in theory, but the people using the platform at the actual place of service apparently need more training in billing or pushing the correct buttons. I'm not even being seen for blood pressure issues, but the whole medical billing stuff is changing that. The whole point of MDSave - for me - is to know exactly what I am paying and bypass the wonky billing practices of the medical field.
By Annoyed