You sent me a phone cradle when I…
You sent me a phone cradle when I ordered a screen base 14.9” for my 2026 BMW X5. Not satisfied at all!
By Cornelius H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Martoffes is an online store specializing in practical, well-designed car accessories for everyday drivers. We focus on compatibility, reliable quality, and clear product information so you can choose the right fit with confidence.We ship directly from our international warehouse and provide tracking on every order. Our support team is available to help with product questions, fitment checks, and after-sales assistance to make sure you’re satisfied with your purchase.Our goal is simple: offer useful car accessories at fair prices, with a smooth shopping experience and responsive customer service.
Martoffes Store (martoffes.com) has 37 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
37 approved reviews, newest moderated first
You sent me a phone cradle when I ordered a screen base 14.9” for my 2026 BMW X5. Not satisfied at all!
By Cornelius H.
I’m wonderfully surprised on how well the bracket fits my Toyota Highlander. This keeps my IPhone from interfering with my display screen. Customer service helped me in finding the correct size I needed for my extra wide screen.
By Phillip C.
Slow shipping but worth the wait. Good product. Will buy again.
By FOSTER M.
Amazing customer service. Theteam focused on my concern and fixed the problem immediately.
By Raul J.
Good quality key covers and initially I ordered the wrong one as you had to order by shape. They all looked similar. They replaced my order promptly no questions asked.
By Nancy G.
Customer Service and thequality of product.
By RG@VA
Perfectly fits but doesn't have high quality. Acceptable though.
By Somayeh D.
I purchased a phone holder for my car it was the wrong size I contacted you and got response to what I should do I sent photos of the wrong one and the size and car I need it for but have not heard back has to what will happen next Todd
By Todd C.