Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
415 reviews
Luggage OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.
Luggage Online (luggageonline.com) has 415 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
415 approved reviews, newest moderated first
The Delsey Max Pro 25 inch is a fantastic suit case. It is very lightweight and durable. It has alot of different areas for packing clothes, shoes and toiletries. I would highly recommend this suit case.
By William J S.
Response from Luggage Online· Jan 27, 2020
Thank you for taking the time to highlight the awesome features on you Delsey luggage. We appreciate your business. #travelwithlol -Customer Service
This was my first purchase from Luggage Online and I got the piece I wanted for half the price of the same item on Ebay!! The luggage shipped well packaged and arrived early and without any damage.
By Shelly
Response from Luggage Online· Jan 27, 2020
Thank you for taking the time to let everyone know about your positive experience. We appreciate your business. #travelwithlol -Customer Service
Quick shipping and good communication
By Madelyn M.
Response from Luggage Online· Jan 27, 2020
So glad to hear that you are satisfied with your purchase. Please come again! #travelwithlol -Customer Service
The purchase process was excellent! I also got a promo code discount which made my purchase even better. The arrival time took a little longer probably due to the holiday, but no issue. Once I received my luggage we were very happy. Exactly as described on their website. I would purchase from your site again. Very Happy!
By RON H.
Response from Luggage Online· Jan 27, 2020
We apologize for any inconvenience the holiday may have caused you. Happy to hear you are satisfied with your travelpro carry on. #travelwithlol -Customer Service
Quick shipping and best price!
By Julie P.
Response from Luggage Online· Jan 27, 2020
Enjoy your Tumi backpack. Thank you for your review. #travelwithlol -Customer Service
Item arrived quickly and as described, price was fantastic, would purchase from again.
By Kelly
Response from Luggage Online· Jan 21, 2020
Thank you for your descriptive review! We pride ourselves in providing the best service for our customers. #travelwithlol -Customer Service
Great Suitcase - will get years of use from this!
By Lisa
The reason I am giving one star, I Ordered luggage got a tracking number, the freight company marked it as undeliverable refer to sender, email to ask when I would receive, the a couple week the luggage arrived not in the original manufacturer box, it had been either used or a shop display because it has scuff marks all over it. I have emailed them, rang them but they usually pick and end call. Once I got to leave a message but have not been contacted at all. I brought this as a gift, so now I will need to buy another one. Would you like me to post a copy of my order online to prove I order from luggage online.com.au
By Gail
